I would appreciate advice on how to proceed as I am trying to re-enter the workforce after spending several years in graduate school. To date, I am conflicted if I should be applying for level1/2 tech support positions just to get my foot in the door again within the IT industry. Here is my career timeline:
-end of 2008 IT Specialist position for 6 years (2nd level tech support Fortune 500 eng company) with plenty of managerial/pm duties absorbed as leadership team disappeared as managed service came in.
-Jan 2009-Dec 2011 Attended graduate school in healthcare, needless to say healthcare did not fit my personality or skill sets, still had passion for anything technical.
-Picked up healthcare IT cert, continued looking for IT positions, feedback received I was not specialized, should focus on something at this point in my career.
-Jan 2012-Dec 2013 completed MSIA at Capitol College (excellent program by the way) and have been looking for IT positions since.
Positions in which I thrive/have experience include: Data/business analysis, BI (predictive modeling), databases, audit/compliance, sys analyst, network analyst or tech management. At this point in my career, I do not feel ready for network engineering or app development. I do spend my days playing with eclipse/java and python, but would not consider applying for programming positions.
My question is, would it be advisable to apply for level 1 tech support positions or would a hiring manager see a risk with hiring a candidate with (2) grad degrees (MSIA and MA org mgmt) and 6 years level 2 app/network support with plenty of project mgmt (Six Sigma methodologies) experience?
Any advice is greatly appreciated.