Would this job be worth applying for?

wallpaper_01

Hi all,

I'm currently in web design and hate it, I'm training to move into the networking field and taking good steps I think. I'm currently studying voip.

Anyway, where I live there are not many jobs and one came up called technical support engineer. The key points are:

- Resolving customer issues and recognising when to escalate these
- Maintaining the company's networks and security
- Maintaining the company's website and hosted websites
- Maintaining VOIP systems
- Providing daily activity reports
- Assisting with new projects such as network expansion and optimisation.

They require a CCNA/Degree and a little experience in support.

Would this job benefit me in becoming a Network Engineer? The 'Maintaining the company's website and hosted websites' worries me a little... As a network engineer, is it a very customer focused job? Should I get experience in this?

I just don't know, what do you guys think? Apply or wait for something more relevant?

Thanks.

Deathmage

If you think your capable of doing it by all means go for it.... sometimes it's all about the experience.

wallpaper_01

I'm trying to get out of the website stuff but it would probably help me get the job. I'm just not mad keen on continuing it and was hoping for a clean break. The other parts sound good though and would be more experience in networking than what im currently getting which is approximately 0!

kohr-ah

Maintaining them may be just ensuring they stay online more than developing for them.
Ensure updates are performed to the servers/VMs that host them, etc.

Here is my thoughts. Go for it.
If you get the interview then ask lots of questions during the interview of the work that will be performed.
Feel it out. If your gut tells you no then keep looking. It won't be the last job to come your way.

ram1101

Looks like a great opportunity...

wallpaper_01

Nice one thanks, I suppose its worth going for the interview just to ask questions too. Yeah never thought of it could just be updating the servers etc. It does sound worth applying for, could be a great entry point. Thanks

lsud00d

Maintaining the company's website and hosted websites probably revolves around the server side of things, like the web/application server administration [Apache/Tomcat], making sure it has adequate resources, and possibly assisting with firewall changes if it's needed externally.

It sounds like a good step to me!

kohr-ah

wallpaper_01 wrote: »

Nice one thanks, I suppose its worth going for the interview just to ask questions too. Yeah never thought of it could just be updating the servers etc. It does sound worth applying for, could be a great entry point. Thanks

Just look at it as if you go to the interview and come out feeling "eeeehhh.. i dont know" you got experience interviewing.
You never know the opportunity if you dont try for it

kriscamaro68

I would get the details on maintaining the website. I would also ask about the break down in time expected to spend on each. If its 60% website and 30% network and 10% other then maybe its not all that great. Only way to know is apply and see if they even invite you in for an interview.