First IT job advice needed and Resume critique please!
bingr001
Registered Users Posts: 1 ■□□□□□□□□□
Hello everyone. I pretty new to all of this. I have done some jobs with my dad who does some IT networking the side for the past two years. I just passed the A+ exam and currently studying for the security + exam. I would like to get a help desk job fairly quickly. I've had limited hands on experience. How can I build a successful resume and land a job? Please critique me 
Name
Address
Number
it@Email.com
Objective: To obtain the Help Desk Level 1 position with an opportunity for advancement as my skills are realized.
Accomplishments:
Technical Skills
Education:
References: References will be furnished upon request.
Name
Address
Number
it@Email.com
Objective: To obtain the Help Desk Level 1 position with an opportunity for advancement as my skills are realized.
Accomplishments:
Technical Skills
- Well versed in industry best practices and troubleshooting of Windows and Mac.
- Operating Systems: Windows XP/Vista/7/8.1, Mac OS X, Android, iOS
- Install and configure hardware.
- Microsoft Office 2010 and Office 2013 including Microsoft Access database.
- Remotely access client computers.
- Install and maintain Active Directory
- Communicates in a friendly and courteous manner in person and over phone.
- Has had success with resolving pressing issues with customers.
- Goes above and beyond customer expectations.
- Maintains accurate written/electronic incident report and details.
- Cultivates a highly enthusiastic and positive attitude.
- Excellent in time management.
- Attention to detail and sense of urgency
- Chick-fil-A: Lead team members in quality customer service.
- UC Riverside: Former vice-President of the UCR Triathlon Club. Recruited members and strategized training.
- Crossroads Christian Church: Progressed from a small group leader to an administrative leader of over fifty volunteers and musicians. Implemented systems to track attendance and service opportunities.
- Hope International University: Started and co-lead a club to support the non-profit organization Invisible Children.
Education:
- 2009 – 2012 – Hope International University, Ministry, specializing in administration
- 2007 – 2009 – University of California Riverside, Biological Science
- 2012 - Present - Ingram and Associates, Jr. Tech - Riverside, CA
- 2013 - 2014 - Orange County Sherriffs Department, Cashier - Santa Ana, CA
- 2011 - 2013 - Chick-fil-a, Assistant Shift Leader –Corona, CA
- 2009 - 2011- Hope International University, Telecounselor – Fullerton, CA
- CompTIA A+
References: References will be furnished upon request.