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My Windows 7 won't start the OS.

Paultanoh321Paultanoh321 Member Posts: 6 ■□□□□□□□□□
Hi there.
My Win 7 laptop doesn't start after booting up...All it does is pointing the mouse in empty screen and stay idle..
Please I need some tips to troubleshoot this.
Thanks in advance..icon_sad.gif

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    MTciscoguyMTciscoguy Member Posts: 552
    Try stating it in safe mode, you need to push and hold the F8 key while it is booting, you can then go into the recover console or allow it to load with a minimal set of generic drivers so you can trouble shoot it, or restore to the last known good configuration.
    Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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    stryder144stryder144 Member Posts: 1,684 ■■■■■■■■□□
    Okay, what MTciscoguy said is a good starting point. Another one would be to reboot your computer three times. Typically, the black screen/white cursor problem has to do with Windows incorrectly updating itself. For some reason, three reboots seems to be the charm.

    Cheers
    The easiest thing to be in the world is you. The most difficult thing to be is what other people want you to be. Don't let them put you in that position. ~ Leo Buscaglia

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    RomBUSRomBUS Member Posts: 699 ■■■■□□□□□□
    Try Last Known Good Config (selected from the F8 boot options)
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