Windows 7 not recognizing usb mass storage device formatted under Windows 2003 Server

JockVSJock

Background: I had to break into (given permission by my manager) an old server (Windows 2003 Server) to recover the data off of it, because all of the user ids/passwords were lost and no one knew what they were (I used Linux Trinity Rescue Disk to blank out the passwords on the SAM file).

I discovered once I got in that there was over 500 GB of data to rescue. We have something called Thermaltake BlacX Duet 2 TB Portable USB Device and from the Windows 2003 Server, formatted it with NTFS from Disk Management.

I then moved all of the data over to it, powered off the server and then powered it back on to check my backup. I noticed that the portable USB Device didn't auto detect, it now has a drive letter assigned to it. I'm not sure if I'm doing something wrong here with Disk Management or not. I think this might be my sticking point.

Today we got different laptop (Windows 7 Professional) to test out the backup before I called it good and it would not auto detect the 2 TB Portable USB Device. I tried every USB port and made sure under BIOS that USB is enabled along with making sure USB is enabled under the Registry and still nothing.

I want to test another USB storage device to see how it is detected on the server/laptop. However, does anyone have any recommendations where I'm going wrong and how to fix it?

RomBUS

Are these disks dynamic or basic?

Maybe you have to import the disk by selecting "Import Foreign Disk" in Disk Management?

JockVSJock

Followup, my manager mixed up the ac power units and we were using the wrong one, thus it wasn't providing enough power to the Thermaltake BlacX Duet 2 TB Portable USB Device.

We now have the correct one and it is working.

thanks