IT Help Desk Support Diagrams?

C.FountainC.Fountain Member Posts: 28 ■□□□□□□□□□
Hey everyone!
I'm starting to look at help desk jobs, and I want to get myself familiar with the support diagrams/trees that different companies use. Does anyone know if these diagrams are available online somewhere? I know familiarizing myself with them now probably won't help me get the job, but at least I'll know what to expect.

Thanks for any help!
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