need urgent help.. my wic-1t is not working!

jelexy

I am trying to connect two router 2620 back-to back using x.21 DCE and DTE cable, but one of the wic-1t is always down! no matter what I do...
I have
set the clock rate to 64000,
issue no shut command
exchange the wic-1t to different router

but still showing as down and down

...yet when i reset the router it is showing as ok (detected) however the LED light is always off .

I need your help before i buy another wic-1t

ziggy

Don't be upset but I need to ask the obvious ?

-Are you configuring the clock only on one router as it is the DCE. In addition, are the cables marked with either DCE and DTE labels on the ends?

Could you copy the serial interface section of the configs off of both routers and send them in.

Let's take a peek.

wildfire

also show the output for sh contr s* where * is the controller that has wic in it eg s0/0

kyle.tk

what does "show diag" tell you?

jelexy

=====================
output from router R2 DCE side
======================

interface Serial0/0
ip address 10.0.0.1 255.255.255.0
no ip directed-broadcast
clockrate 64000

+++++++++++++++++++++++++++++++++++++++++++++++++++++
partial output of command show controllers s0/0 from router R2
++++++++++++++++++++++++++++++++++++++++++++++++++++++

Interface Serial0/0
Hardware is PowerQUICC MPC860
DCE V.11 (X.21), clock rate 64000
idb at 0x80D39998, driver data structure at 0x80D3F93C
SCC Registers:
General [GSMR]=0x2:0x00000030, Protocol-specific [PSMR]=0x8
Events [SCCE]=0x0000, Mask [SCCM]=0x001F, Status [SCCS]=0x06
Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E
Interrupt Registers:
Config [CICR]=0x00367F80, Pending [CIPR]=0x00000802
Mask [CIMR]=0x20200400, In-srv [CISR]=0x00000000
Command register [CR]=0x640
Port A [PADIR]=0x04C0, [PAPAR]=0xFFFF
[PAODR]=0x0040, [PADAT]=0x78F3
Port B [PBDIR]=0x0220F, [PBPAR]=0x0D00E
[PBODR]=0x0000E, [PBDAT]=0x30DDD
Port C [PCDIR]=0x00C, [PCPAR]=0x800
[PCSO]=0x080, [PCDAT]=0xF30, [PCINT]=0x00F


=============================================
output of diag command from R2 DCE side
=============================================

Slot 0:
C2620 1FE Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.2 Board revision B0
Serial number 2984634329 Part number 73-2843-07
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 94 01 02 B1 E5 E7 D9 49 0B 1B 07 00 00 00 00
0x30: 58 20 07 06 00 00 00 00 00 00 00 00 00 00 00 00

WIC Slot 0:
BRI S/T - 2186 WAN daughter card
Hardware revision 1.3 Board revision A0
Serial number 20177604 Part number 800-01833-03
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 07 01 03 01 33 E2 C4 50 07 29 03 00 00 00 00
0x30: 50 00 00 00 00 06 15 01 FF FF FF FF FF FF FF FF

WIC Slot 1:
Serial 1T WAN daughter card
Hardware revision 1.0 Board revision J0
Serial number 32434971 Part number 800-01514-01
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 02 01 00 01 EE EB 1B 50 05 EA 01 00 00 00 00
0x30: 98 00 00 00 11 11 02 01 FF FF FF FF FF FF FF FF



===============================================
output of show int s0/0 from router R2 DCE side
====================================== ========

Serial0/0 is up, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.0.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input never, output 00:00:09, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0 (size/max/drops); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0 (size/max total/threshold/drops)
Conversations 0/1/256 (active/max active/max total)
Reserved Conversations 0/0 (allocated/max allocated)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
19 input errors, 0 CRC, 19 frame, 0 overrun, 0 ignored, 0 abort
178 packets output, 5736 bytes, 0 underruns
0 output errors, 0 collisions, 60 interface resets
0 output buffer failures, 0 output buffers swapped out
3 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up


========================
output from router R1 DTE side
========================


interface Serial0/0
ip address 10.0.0.2 255.255.255.0
no ip route-cache
no ip mroute-cache
!
ip classless
no ip http server
!
dialer-list 1 protocol ip permit
dialer-list 1 protocol ipx permit
snmp-server community public RO

+++++++++++++++++++++++++++++++++++++++++++++++++++++
partial output of command show controllers s0/0 from router R1
++++++++++++++++++++++++++++++++++++++++++++++++++++++

Interface Serial0/0
Hardware is PowerQUICC MPC860
DTE V.11 (X.21) TX and RX clocks detected.
idb at 0x80CFBDD8, driver data structure at 0x80D021CC
SCC Registers:
General [GSMR]=0x2:0x00000030, Protocol-specific [PSMR]=0x8
Events [SCCE]=0x0300, Mask [SCCM]=0x001F, Status [SCCS]=0x03
Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E
Interrupt Registers:
Config [CICR]=0x00367F80, Pending [CIPR]=0x00000002
Mask [CIMR]=0x20200400, In-srv [CISR]=0x00000000
Command register [CR]=0x640
Port A [PADIR]=0x00C0, [PAPAR]=0xFFFF
[PAODR]=0x0040, [PADAT]=0xFFFF
Port B [PBDIR]=0x0220F, [PBPAR]=0x0D00E
[PBODR]=0x0000E, [PBDAT]=0x30DFD
Port C [PCDIR]=0x00C, [PCPAR]=0x800
[PCSO]=0x080, [PCDAT]=0x7F0, [PCINT]=0x00F

===========================================
output of diag command from R1 DTE side
===========================================
Slot 0:
C2620 1FE Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 2.0 Board revision A0
Serial number 480439637 Part number 73-2843-08
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 94 02 00 1C A2 ED 55 49 0B 1B 08 00 00 00 00
0x30: 50 00 00 06 00 00 00 00 00 00 00 00 00 00 00 00

WIC Slot 0:
BRI S/T - 2186 WAN daughter card
Hardware revision 1.3 Board revision A0
Serial number 25793047 Part number 800-01833-03
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 07 01 03 01 89 92 17 50 07 29 03 00 00 00 00
0x30: 50 00 00 00 01 03 26 01 FF FF FF FF FF FF FF FF

WIC Slot 1:
Serial 1T WAN daughter card
Hardware revision 1.0 Board revision B0
Serial number 32993603 Part number 800-01514-02
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 02 01 00 01 F7 71 43 50 05 EA 02 00 00 00 00
0x30: 58 00 00 00 04 12 26 01 FF FF FF FF FF FF FF FF

Slot 1:
CE1 (Unbalanced) Port adapter, 1 port
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.1 Board revision C0
Serial number 24306861 Part number 800-02116-04
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 3A 01 01 01 72 E4 AD 50 08 44 04 00 00 00 00
0x30: 60 00 00 00 01 02 13 00 FF FF FF FF FF FF FF FF


===============================================
output of show int s0/0 from router R1
====================================== ========

Serial0/0 is down, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.0.2/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0 (size/max total/threshold/drops)
Conversations 0/0/256 (active/max active/max total)
Reserved Conversations 0/0 (allocated/max allocated)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
DCD=down DSR=down DTR=up RTS=up CTS=down

ziggy

If WIC 0 contained a WIC-1t it would be considered Serial 0/0
If WIC 1 containes a WIC-1t it would be considered Serial 0/1

With the physical WIC 1 containing the Serial Wan Card, should you not be looking at Serial 0/1.

Just curious, or is it because the WIC 0 contains a non serial interface (i.e. BRI), it automatically designates Serial 0/0 to the first available Serial Wan WIC, even though it is the second WIC (WIC 1).

Someone else out there might now better than I.

Please tell me where to go if I am wrong.

good luck.



DCD=down DSR=down DTR=up RTS=up CTS=down

It almost looks like it could be a bad cable. Possibly, if it is a DB-60, double check that it isn't upside down. Sometimes, if the cable is old, some previous fool may have installed it once upside down and stretched the connector out of shape. Don't laugh, I have seen this done.