need urgent help.. my wic-1t is not working!

jelexyjelexy Member Posts: 31 ■■□□□□□□□□
in CCNA & CCENT
I am trying to connect two router 2620 back-to back using x.21 DCE and DTE cable, but one of the wic-1t is always down! no matter what I do...
I have
set the clock rate to 64000,
issue no shut command
exchange the wic-1t to different router

but still showing as down and down

...yet when i reset the router it is showing as ok (detected) however the LED light is always off .

I need your help before i buy another wic-1t
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Comments

  • ziggyziggy Member Posts: 38 ■■□□□□□□□□
    Don't be upset but I need to ask the obvious ?

    -Are you configuring the clock only on one router as it is the DCE. In addition, are the cables marked with either DCE and DTE labels on the ends?

    Could you copy the serial interface section of the configs off of both routers and send them in.

    Let's take a peek. :)
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  • wildfirewildfire Member Posts: 654
    also show the output for sh contr s* where * is the controller that has wic in it eg s0/0
    Looking for CCIE lab study partnerts, in the UK or Online.
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  • kyle.tkkyle.tk Member Posts: 20 ■□□□□□□□□□
    what does "show diag" tell you?
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  • jelexyjelexy Member Posts: 31 ■■□□□□□□□□
    =====================
    output from router R2 DCE side
    ======================

    interface Serial0/0
    ip address 10.0.0.1 255.255.255.0
    no ip directed-broadcast
    clockrate 64000

    +++++++++++++++++++++++++++++++++++++++++++++++++++++
    partial output of command show controllers s0/0 from router R2
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++

    Interface Serial0/0
    Hardware is PowerQUICC MPC860
    DCE V.11 (X.21), clock rate 64000
    idb at 0x80D39998, driver data structure at 0x80D3F93C
    SCC Registers:
    General [GSMR]=0x2:0x00000030, Protocol-specific [PSMR]=0x8
    Events [SCCE]=0x0000, Mask [SCCM]=0x001F, Status [SCCS]=0x06
    Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E
    Interrupt Registers:
    Config [CICR]=0x00367F80, Pending [CIPR]=0x00000802
    Mask [CIMR]=0x20200400, In-srv [CISR]=0x00000000
    Command register [CR]=0x640
    Port A [PADIR]=0x04C0, [PAPAR]=0xFFFF
    [PAODR]=0x0040, [PADAT]=0x78F3
    Port B [PBDIR]=0x0220F, [PBPAR]=0x0D00E
    [PBODR]=0x0000E, [PBDAT]=0x30DDD
    Port C [PCDIR]=0x00C, [PCPAR]=0x800
    [PCSO]=0x080, [PCDAT]=0xF30, [PCINT]=0x00F


    =============================================
    output of diag command from R2 DCE side
    =============================================

    Slot 0:
    C2620 1FE Mainboard Port adapter, 3 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware revision 1.2 Board revision B0
    Serial number 2984634329 Part number 73-2843-07
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 94 01 02 B1 E5 E7 D9 49 0B 1B 07 00 00 00 00
    0x30: 58 20 07 06 00 00 00 00 00 00 00 00 00 00 00 00

    WIC Slot 0:
    BRI S/T - 2186 WAN daughter card
    Hardware revision 1.3 Board revision A0
    Serial number 20177604 Part number 800-01833-03
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 07 01 03 01 33 E2 C4 50 07 29 03 00 00 00 00
    0x30: 50 00 00 00 00 06 15 01 FF FF FF FF FF FF FF FF

    WIC Slot 1:
    Serial 1T WAN daughter card
    Hardware revision 1.0 Board revision J0
    Serial number 32434971 Part number 800-01514-01
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 02 01 00 01 EE EB 1B 50 05 EA 01 00 00 00 00
    0x30: 98 00 00 00 11 11 02 01 FF FF FF FF FF FF FF FF



    ===============================================
    output of show int s0/0 from router R2 DCE side
    ====================================== ========

    Serial0/0 is up, line protocol is down
    Hardware is PowerQUICC Serial
    Internet address is 10.0.0.1/24
    MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
    reliability 255/255, txload 1/255, rxload 1/255
    Encapsulation HDLC, loopback not set
    Keepalive set (10 sec)
    Last input never, output 00:00:09, output hang never
    Last clearing of "show interface" counters never
    Input queue: 0/75/0 (size/max/drops); Total output drops: 0
    Queueing strategy: weighted fair
    Output queue: 0/1000/64/0 (size/max total/threshold/drops)
    Conversations 0/1/256 (active/max active/max total)
    Reserved Conversations 0/0 (allocated/max allocated)
    5 minute input rate 0 bits/sec, 0 packets/sec
    5 minute output rate 0 bits/sec, 0 packets/sec
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
    19 input errors, 0 CRC, 19 frame, 0 overrun, 0 ignored, 0 abort
    178 packets output, 5736 bytes, 0 underruns
    0 output errors, 0 collisions, 60 interface resets
    0 output buffer failures, 0 output buffers swapped out
    3 carrier transitions
    DCD=up DSR=up DTR=up RTS=up CTS=up


    ========================
    output from router R1 DTE side
    ========================


    interface Serial0/0
    ip address 10.0.0.2 255.255.255.0
    no ip route-cache
    no ip mroute-cache
    !
    ip classless
    no ip http server
    !
    dialer-list 1 protocol ip permit
    dialer-list 1 protocol ipx permit
    snmp-server community public RO

    +++++++++++++++++++++++++++++++++++++++++++++++++++++
    partial output of command show controllers s0/0 from router R1
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++

    Interface Serial0/0
    Hardware is PowerQUICC MPC860
    DTE V.11 (X.21) TX and RX clocks detected.
    idb at 0x80CFBDD8, driver data structure at 0x80D021CC
    SCC Registers:
    General [GSMR]=0x2:0x00000030, Protocol-specific [PSMR]=0x8
    Events [SCCE]=0x0300, Mask [SCCM]=0x001F, Status [SCCS]=0x03
    Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E
    Interrupt Registers:
    Config [CICR]=0x00367F80, Pending [CIPR]=0x00000002
    Mask [CIMR]=0x20200400, In-srv [CISR]=0x00000000
    Command register [CR]=0x640
    Port A [PADIR]=0x00C0, [PAPAR]=0xFFFF
    [PAODR]=0x0040, [PADAT]=0xFFFF
    Port B [PBDIR]=0x0220F, [PBPAR]=0x0D00E
    [PBODR]=0x0000E, [PBDAT]=0x30DFD
    Port C [PCDIR]=0x00C, [PCPAR]=0x800
    [PCSO]=0x080, [PCDAT]=0x7F0, [PCINT]=0x00F

    ===========================================
    output of diag command from R1 DTE side
    ===========================================
    Slot 0:
    C2620 1FE Mainboard Port adapter, 3 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware revision 2.0 Board revision A0
    Serial number 480439637 Part number 73-2843-08
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 94 02 00 1C A2 ED 55 49 0B 1B 08 00 00 00 00
    0x30: 50 00 00 06 00 00 00 00 00 00 00 00 00 00 00 00

    WIC Slot 0:
    BRI S/T - 2186 WAN daughter card
    Hardware revision 1.3 Board revision A0
    Serial number 25793047 Part number 800-01833-03
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 07 01 03 01 89 92 17 50 07 29 03 00 00 00 00
    0x30: 50 00 00 00 01 03 26 01 FF FF FF FF FF FF FF FF

    WIC Slot 1:
    Serial 1T WAN daughter card
    Hardware revision 1.0 Board revision B0
    Serial number 32993603 Part number 800-01514-02
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 02 01 00 01 F7 71 43 50 05 EA 02 00 00 00 00
    0x30: 58 00 00 00 04 12 26 01 FF FF FF FF FF FF FF FF

    Slot 1:
    CE1 (Unbalanced) Port adapter, 1 port
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware revision 1.1 Board revision C0
    Serial number 24306861 Part number 800-02116-04
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 3A 01 01 01 72 E4 AD 50 08 44 04 00 00 00 00
    0x30: 60 00 00 00 01 02 13 00 FF FF FF FF FF FF FF FF


    ===============================================
    output of show int s0/0 from router R1
    ====================================== ========

    Serial0/0 is down, line protocol is down
    Hardware is PowerQUICC Serial
    Internet address is 10.0.0.2/24
    MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
    reliability 255/255, txload 1/255, rxload 1/255
    Encapsulation HDLC, loopback not set
    Keepalive set (10 sec)
    Last input never, output never, output hang never
    Last clearing of "show interface" counters never
    Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
    Queueing strategy: weighted fair
    Output queue: 0/1000/64/0 (size/max total/threshold/drops)
    Conversations 0/0/256 (active/max active/max total)
    Reserved Conversations 0/0 (allocated/max allocated)
    5 minute input rate 0 bits/sec, 0 packets/sec
    5 minute output rate 0 bits/sec, 0 packets/sec
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 1 interface resets
    0 output buffer failures, 0 output buffers swapped out
    0 carrier transitions
    DCD=down DSR=down DTR=up RTS=up CTS=down
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  • ziggyziggy Member Posts: 38 ■■□□□□□□□□
    If WIC 0 contained a WIC-1t it would be considered Serial 0/0
    If WIC 1 containes a WIC-1t it would be considered Serial 0/1

    With the physical WIC 1 containing the Serial Wan Card, should you not be looking at Serial 0/1.

    Just curious, or is it because the WIC 0 contains a non serial interface (i.e. BRI), it automatically designates Serial 0/0 to the first available Serial Wan WIC, even though it is the second WIC (WIC 1).

    Someone else out there might now better than I.

    Please tell me where to go if I am wrong.

    good luck. :)



    DCD=down DSR=down DTR=up RTS=up CTS=down

    It almost looks like it could be a bad cable. Possibly, if it is a DB-60, double check that it isn't upside down. Sometimes, if the cable is old, some previous fool may have installed it once upside down and stretched the connector out of shape. Don't laugh, I have seen this done.
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