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2509-RJ problem.
Nafe92014
Member Posts: 279 ■■■□□□□□□□
in CCNA & CCENT
Hello all.
I have just received my access server. So I plugged it in, attached all cables, opened Putty to configure it, and not comes up on the screen at all.
. The OK LED light on the server isn't lit up either. 
. Any suggestions?
I have just received my access server. So I plugged it in, attached all cables, opened Putty to configure it, and not comes up on the screen at all.
. The OK LED light on the server isn't lit up either. . Any suggestions? Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill
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MTciscoguy
Member Posts: 552
You mean your 2509 is not booting up? Do you hear any fans running?Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950. -
OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
I do hear the fans running, yes.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsMTciscoguy
Member Posts: 552
Did you plug in your console cable to the correct port?Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
Yes, I have it going from the port to a serial to usb adapter which is plugged into my computer.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsMTciscoguy
Member Posts: 552
What com port did you specify when you opened putty? How many com ports do you have on your computer?Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
When I opened Putty, it was on COM 7. Right now, I have 2 COM ports. COM1 is never used.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsMTciscoguy
Member Posts: 552
Well if your computer only has 2 com ports, they should be numbered 1 and 2, what OS are you running on your computer? If it is a windows computer, you can go to control panel, device manager and look down the list to see what the computer has assigned your com ports, then make sure when you config putty to start a session, you have the 2509 hooked to the com port you have specified.Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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Jon_Cisco
Member Posts: 1,772 ■■■■■■■■□□
First I would confirm my serial is working by connecting to another device.
Then possible check your settings. Sometimes used equipment comes with different configs. I think 9600 is the normal connection speed but you can probably find that online. See if any higher settings might work.
Troubleshooting is great for learning. Good Luck! -
OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
Tried that as well. No luck.. *sigh*. The AUX port wont do me any good either. Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsMTciscoguy
Member Posts: 552
Should be set to 9600 XOFF, but Joe has a good idea, try to console into another piece of equipment to make sure your usb com port is working correctly.Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
Can console into my 2 switches and routers no problem. Tried different settings, no luck.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsMTciscoguy
Member Posts: 552
Well hate to say it, it sounds like something is wrong with it, if you purchased from a seller on ebay, you probably need to get a hold of them and see what they might be able to come up with for you. I do have a copy of the owners manual for the 2509 octo version, most of the stuff is the same, but it does have a trouble shooting section that might be of some help.Current Lab: 4 C2950 WS, 1 C2950G EI, 3 1841, 2 2503, Various Modules, Parts and Pieces. Dell Power Edge 1850, Dell Power Edge 1950.
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OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
Sent you a PM. Also, I got it from Certification Kits.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
So I bought it from Certification Kits and they advise me to reseat the flash module and DRAM. I did that and still no luck. I have contacted them for an RMA number.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill -
OptionsJon_Cisco
Member Posts: 1,772 ■■■■■■■■□□
Sucks you need to return it but I believe they are pretty easy to work with.
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OptionsNafe92014
Member Posts: 279 ■■■□□□□□□□
So I thought I'd give you guys an update. I have filed a claim with UPS, as I believe that the server was damaged while in transit. They charged me $91.00 in customs fees. CK said that they hope I don't have to pay the brokerage fees when they ship me a replacement. I should hear from UPS in the morning.Certification Goals 2020: CCNA, Security+
"You have enemies? Good, that means you've stood up for something, sometime in your life." ~Winston S. Churchill
