cisco technician

michael2020michael2020 Registered Users Posts: 1 ■□□□□□□□□□
in General Certification
Good morining,i want to become a cisco voice technician, how and what are the courses to take .thank you
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  • HondabuffHondabuff Member Posts: 667 ■■■□□□□□□□
    CCENT-->CCNA Voice and lots of lab time on CUCM, UC and CUPS. Might as well learn jabber while your at it. Need to know all the ins and outs of PBX systems and learn about SIP trunks. Tough gig to get into cause the Voice guys never leave companies.
    “The problem with quotes on the Internet is that you can’t always be sure of their authenticity.” ~Abraham Lincoln
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  • crazboy84crazboy84 Member Posts: 67 ■■□□□□□□□□
    Do you have any It experience Michael?
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  • GForce75GForce75 Member Posts: 222
    CCNA Voice is moving to CCNA Collaboration, where they are moving voice and video together. They are right. Just start with the basics.

    I would recommend N+ > CCENT > CCNA > CCNA Collaboration (if your starting with very basic knowledge)
    Doctoral Candidate - BA (33/60hrs) ~ MBA/Project Management ~ BA/Business-IT
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