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Ticketing system
samwinchester
I was wondering what ticketing systems do internet service providers use?
I.e. Rogers, fido etc? Do they use servicenow, or zendesk or something else? I just wanted to use the demo and practice.
Thanks
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Comments
networker050184
Clarify is a popular one I've seen out there in service providers.
Expect
probably remedy or similar softwares
Eston21
I know CenturyLink uses Remedy.
E Double U
Remedy during my time at British Telco.
chopsticks
I think the popular ones are ServiceNow or Remedy.
theodoxa
We use Remedy.
Simrid
We use OTRS as it's opensource and fully customisable.
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