Landed my first help desk job!!

bloodshotbettybloodshotbetty Member Posts: 215
in IT Jobs / Degrees
So excited! It's a 6 month contract working for IBM at Best Buy headquarters. I will be helping troubleshoot computers for the upcoming holiday season. $16/hr, a lot of training, and really fun work atmosphere.

Not too shabby considering I decided to go into IT 5 months ago!
A+ certified
Bachelors of Science in Social Work, Augsburg College
Working on: Network+
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  • N2ITN2IT Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
    Cool! Learn a lot and have fun. Make sure to go out to drinks with your co-workers! I always use to break that rule while on the desk.
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  • Fulcrum45Fulcrum45 Member Posts: 621 ■■■■■□□□□□
    Nice going, Congrats!
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  • cyberguyprcyberguypr Mod Posts: 6,928 Mod
    Congrats! Nowhere to go but up from here.
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  • Eston21Eston21 Member Posts: 76 ■■■□□□□□□□
    Congrats.
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  • MooseboostMooseboost Member Posts: 778 ■■■■□□□□□□
    Congrats! Hopefully no more inventory projects for you :)
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  • bloodshotbettybloodshotbetty Member Posts: 215
    REMOVED UNNECESSARY QUOTED REPLY FROM PREVIOUS POST

    Oh god, never again! A lot of opportunities for advancement in this gig. Going to work my butt off!
    A+ certified
    Bachelors of Science in Social Work, Augsburg College
    Working on: Network+
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  • scaredoftestsscaredoftests Mod Posts: 2,780 Mod
    YAY!! Kudos.icon_cheers.gif
    Never let your fear decide your fate....
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  • TheFORCETheFORCE Member Posts: 2,297 ■■■■■■■■□□
    bloodshotbetty wrote: »
    So excited! It's a 6 month contract working for IBM at Best Buy headquarters. I will be helping troubleshoot computers for the upcoming holiday season. $16/hr, a lot of training, and really fun work atmosphere.

    Not too shabby considering I decided to go into IT 5 months ago!

    The resume will be shinning when you put IBM on it. those $16 will become $24 few roles down the road and then 34 and so on.
    Congratulations!
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  • RockinRobinRockinRobin Member Posts: 165
    Congrats!!!icon_cheers.gif
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  • Evo_TechEvo_Tech Registered Users Posts: 1 ■□□□□□□□□□
    Hey bloodshotbetty,

    Hows the interview for the IBM help desk position? Do you mind sharing some experiences and what type of questions, like is it more technical questions or just the regular interview questions? I'm going to interview there next week. It's going to be my first IT job also and excited!
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  • TransmanTransman Member Posts: 11 ■□□□□□□□□□
    bloodshotbetty wrote: »
    So excited! It's a 6 month contract working for IBM at Best Buy headquarters. I will be helping troubleshoot computers for the upcoming holiday season. $16/hr, a lot of training, and really fun work atmosphere.

    Not too shabby considering I decided to go into IT 5 months ago!



    Holy cow - I'm impressed. I decided on IT about a month ago and started studying A+. I'm so excited for you. Similar background, BS in Criminal Justice and previously was a child abuse investigator.
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  • fuz1onfuz1on Member Posts: 961 ■■■■□□□□□□
    congrats!
    timku.com(puter) | ProHacker.Co(nsultant) | ITaaS.Co(nstultant) | ThePenTester.net | @fuz1on
    Transmosis | http://transmosis.com | LinkedIn | https://linkedin.com/in/t1mku
    If evil be spoken of you and it be true, correct yourself, if it be a lie, laugh at it. - Epictetus
    The only real failure in life is not to be true to the best one knows. - Buddha
    If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you. - Unknown
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  • nascar_paulnascar_paul Member Posts: 288 ■■■□□□□□□□
    Congratulations and good luck! You're going to have a blast!
    2017 Goals: 70-411 [X], 74-409 [X], 70-533 [X], VCP5-DCV [], LX0-103 [], LX0-104 []
    "I PLAN to fail!" - No One Ever
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  • bloodshotbettybloodshotbetty Member Posts: 215
    I was asked a few technical questions, but mostly they just wanted to get a feel for my soft skills. The thing is is that I work for Experis, contracted to IBM, and then contracted out to Best Buy Corporate. So I essentially met with the team leads to get a feel for the position. I don't know how similar it will be to an actual interview at IBM. I was told by the team lead that they look for soft skills and the ability to work as a team over anything else. They can teach the technical stuff. Good luck to you!
    A+ certified
    Bachelors of Science in Social Work, Augsburg College
    Working on: Network+
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  • bloodshotbettybloodshotbetty Member Posts: 215
    Transman wrote: »
    Holy cow - I'm impressed. I decided on IT about a month ago and started studying A+. I'm so excited for you. Similar background, BS in Criminal Justice and previously was a child abuse investigator.

    Feel free to message me anytime! I can tell you how I went about things. :)
    A+ certified
    Bachelors of Science in Social Work, Augsburg College
    Working on: Network+
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  • eugene_86eugene_86 Member Posts: 67 ■■□□□□□□□□
    Congrats! Show them how its done!
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  • TransmanTransman Member Posts: 11 ■□□□□□□□□□
    bloodshotbetty wrote: »
    Feel free to message me anytime! I can tell you how I went about things. :)


    I kind of put A+ on hold and picked up Network+. I began to feel myself drowning in technical terms and basically became overwhelmed. I am however enjoying reading Network+. I really can keep up with the information and it all seems to make sense. It is almost as if A+ just didn't click. I am sure that it will soon enough, but I am focusing on Network+ for now. Crazy? Is it necessary to have A+ to land a position or do you think that Net+ could lead to entry level as well?

    How are things going with your position?
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  • Cisco InfernoCisco Inferno Member Posts: 1,034 ■■■■■■□□□□
    I know I'm late to this thread, but congratulations on the position Betty.
    I am also an IBM employee here in Miami, FL.

    As you may know, IBM is no longer in the consumer market. They sold off the Lenovo brand a while ago. What they are focused on is enterprise software, cloud computing/data center, and enterprise consulting (you and I).

    What happens is that their clients are the largest Fortune 500 companies in the world. They say, "Hey let me future proof you and get you all fancy with the cloud and our cutting edge servers and infrastructure. In order to do this, we need full control of all your IT depts.".
    Current employees at such companies get absorbed and any new ones are brought in through IBM. So truthfully, the IT departments of some of the largest companies are IBM employees.

    I notice that your assignment is for 6 months at Best Buy. I have already had multiple successive assignments with IBM ranging from Amtrac, Morgan Stanley, to finally WPP Group, which is the largest advertising agency in the world (19billion in 2014).

    More likely than not, you will be blessed with the opportunity to jump from one Fortune 500 company to another all as an IBM employee. This will expose you to many different environments, people, and connections. Use this to your advantage.

    Chances are in either 6 months, or 12 months, you will transfer to another Fortune 500 company that is headquartered in Minneapolis such as 3M, UnitedHealth Group, General Mills or Target corporate.

    I would suggest that you try to maximize your skills the best you can while you are working for IBM. Those 3 letters on your resume will do great things if you have the knowledge to back it up.

    Please let me know if you have any questions. Good Luck.
    2019 Goals
    CompTIA Linux+    [ ] Bachelor's Degree
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  • greg9891greg9891 Member Posts: 1,189 ■■■■■■■□□□
    Congrats
    :
    Upcoming Certs: VCA-DCV 7.0, VCP-DCV 7.0, Oracle Database 1Z0-071, PMP, Server +, CCNP

    Proverbs 6:6-11Go to the ant, you sluggard! Consider her ways and be wise, Which, having no captain, Overseer or ruler, Provides her supplies in the summer, And gathers her food in the harvest. How long will you slumber, O sluggard?
    When will you rise from your sleep? A little sleep, a little slumber, A little folding of the hands to sleep, So shall your poverty come on you like a prowler And your need like an armed man.
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  • RhodesRhodes Member Posts: 9 ■□□□□□□□□□
    Congratulations! Good luck for the future.
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  • systemstechsystemstech Member Posts: 120
    cheers!!!!!
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  • Dakinggamer87Dakinggamer87 Member Posts: 4,016 ■■■■■■■■□□
    Congrats!! icon_cheers.gif
    *Associate's of Applied Sciences degree in Information Technology-Network Systems Administration
    *Bachelor's of Science: Information Technology - Security, Master's of Science: Information Technology - Management
    Matthew 6:33 - "Seek the Kingdom of God above all else, and live righteously, and he will give you everything you need."
    Certs/Business Licenses In Progress: AWS Solutions Architect, Series 6, Series 63
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