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Asking for a friend
missjanaya
Member Posts: 56 ■■□□□□□□□□
Hello I am asking this question for a friend.
Where should I start certification wise. I have about 3 years IT experience in various Technical Support/ Helpdesk Roles. I worked for "squad" about 12 years ago but we mostly sent things away. I have a year experience with desktop support and about 6 months doing network support/ network monitoring. I have done one segmentation of a network project that lasted 2 months. I really liked the desktop support and segmentation roles. I only have some MTA infrastructure certifications but I do have a bachelors in a non tech field (Communications) and an Associate. Should I go back to school and get a masters in IT? I'm looking to get something that makes me look more mid level IT as I hope to settle down what should I look for? I'm hoping the cert can lead me into a role doing something more than phone calls I'd also hope to land a job making at least 45K. I live in the Midwest is this realistic? Where should I start cert wise do I really need my A+ with almost 7+ years IT experience?
Hey guys any advice you have for my friend is appreciated.
Where should I start certification wise. I have about 3 years IT experience in various Technical Support/ Helpdesk Roles. I worked for "squad" about 12 years ago but we mostly sent things away. I have a year experience with desktop support and about 6 months doing network support/ network monitoring. I have done one segmentation of a network project that lasted 2 months. I really liked the desktop support and segmentation roles. I only have some MTA infrastructure certifications but I do have a bachelors in a non tech field (Communications) and an Associate. Should I go back to school and get a masters in IT? I'm looking to get something that makes me look more mid level IT as I hope to settle down what should I look for? I'm hoping the cert can lead me into a role doing something more than phone calls I'd also hope to land a job making at least 45K. I live in the Midwest is this realistic? Where should I start cert wise do I really need my A+ with almost 7+ years IT experience?
Hey guys any advice you have for my friend is appreciated.
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iBrokeIT
Member Posts: 1,318 ■■■■■■■■■□
A MCSA 2012 would be a good first step toward a mid level role.2019: GPEN | GCFE | GXPN | GICSP | CySA+
2020: GCIP | GCIA
2021: GRID | GDSA | Pentest+
2022: GMON | GDAT
2023: GREM | GSE | GCFA
WGU BS IT-NA | SANS Grad Cert: PT&EH | SANS Grad Cert: ICS Security | SANS Grad Cert: Cyber Defense Ops | SANS Grad Cert: Incident Response