Remote Desktop Support promotion chance
Good day everyone! It's been a while since I last posted here in our community. My post before was about looking for a better paying and more exciting job and landed one thanks to God. However, the duties that Im doing right now was the same as when I was in the level one, (password resets and stuffs) and now there's an opening to move up the ladder and be a Remote Desktop Support. I'm sure this one would be more technical, though I have previous experience with a helpdesk that handles more than password resets, I'm still unsure what are the daily duties and the must have skills for desktop engineers, ie. (registry, outlook, etc). Can you guys help me on the technical side like if you experienced being on an interview for a desktop engineer post, what are the common technical questions? And also possible answers to help me prepare myself for the up coming interview. Thank you so much and sorry for the long post. I just wanted to give a background on what's happening right now.