Computer Technician

Hello all,

I applied for a 'Computer Technician' job at a local school district. The list of essential/important duties is made up of mostly "attend staff meetings", "tutor faculty, students, and staff on use/operation of computers.", "attend technology committees", "clerical duties", and it mentions "maintenance/repair" once. So I'm sensing it's mostly a customer service sort of deal, which I'm fine with. However there is a written exam I'm scheduled to take and I'm nervous as heck about it. I'm terrible at simulations, I work better with a problem I can touch and explore.

Any pointers on what I might expect given the list of duties? It's a long shot, I know... but any words of encouragement would suffice too. I'm also trying to find a simulation/scenario generator that I can play around with, if anyone knows of one?

I'd really like to get this job to help support my family.

Wish me luck...

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Comments

olaHalo

The Computer Tech interview at the school district I work for was so easy it was offensive.
Youre right. The job is mostly customer service with just helping teachers and staff to get their stuff working.
I wouldnt stress about it.

Dakinggamer87

I would suggest maybe thinking of any scenarios and writing them down on a piece of paper. This might help you simulate possible questions they might ask before you interview.

You could also research on Google common interview questions to help you prepare.

Good luck!!

Nightflier101BL

Dakinggamer87 wrote: »

I would suggest maybe thinking of any scenarios and writing them down on a piece of paper. This might help you simulate possible questions they might ask before you interview.

You could also research on Google common interview questions to help you prepare.

Good luck!!

I agree with this. I've done this for many interviews. I try to search around for tough interview questions, write them down on paper and think through an answer. Also, try to think of responses to all the typical interview questions.

At least it gets your mind working in the right direction.

Learn about the company and have some questions of your own prepared for the interview.

As far as your test, I would expect some questions relating to customer service. How do you handle certain users and problems, etc. What do you do if don't know how to fix something, where to go for help, etc. I would also expect basic computer troubleshooting questions like what is DNS, DHCP, ipconfig.

Hope this helps.

NetworkingStudent

Hopefully this help
Preparing for the Job Interview

http://mikenation.net/files/Preparing_for_the_Job_Interview.pdf

Good Luck

HorizonThief

Thanks guys!

I went in to the exam and... it was *super* easy. I got the feeling it was just weeding out those people who don't follow directions/skip details. The first three questions were based on a inventory graph and asked things like: "Pick the truest statement. A. Lab 1 and Lab 3 have the same number of headphones. B. There are three headphones currently out for repair." Etc...

There were 26 IT questions, 8 Student questions, 8 Warehouse questions, and a few other clerical topics. Overall 60 questions.

Those top candidates will move on to exam #2 next week, which will be a 3 person interview where the current Computer Technician and two others familiar with the position ask specific questions/scenarios you could come up against.

So I'm still nervous, but I'm feeling more confident about the process.

I'll let you guys know what happens over the next few days.

Thanks for the well wishes and help,

- HorizonThief.

olaHalo

Looks like you did well.
Good luck on the next phase

Dakinggamer87

Good luck keep us posted!!

HorizonThief

Hey everyone,

I went to the oral exam and did alright. They asked three questions related to student/teacher customer service, asked to be walked through connecting a wireless device to a network, and if I had any experience with Chromebooks. The last question is the only one I wasn't able to give a satisfactory answer about.

Unfortunately I only made the top 10 list, and was not one of the top 3. So unless they go through 9 people in a six month period I've gone as far as I can with this opportunity.

I'm very bummed to say the least.

Thanks for your support,

- HorizonThief.

greg9891

Most of those exams are used to see how broad your knowledge is at a very basic level. Anything you don't know they will probably train you in so I wouldn't worry to much. you will do just fine!

snunez889

I wouldn't let it bum you out. I can't begin to tell you how many interview I went to only to be turned down. Take this as a great learning experience and continue pushing forward.

nascar_paul

I have to agree with snunnez. It's not the shots that you miss that are memorable. It's the shots that you take and MAKE that will count, so keep shooting! When you hit, you'll feel great!

Dakinggamer87

snunez889 wrote: »

I wouldn't let it bum you out. I can't begin to tell you how many interview I went to only to be turned down. Take this as a great learning experience and continue pushing forward.

I agree and I would add that this also improves your soft skills with interviewing. This is something important to take away as well.

The harvest is plentiful so keep on pressin' forward!!