Applying for jobs, resume advice
Hi. I was wondering if someone could critique my resume. My goal is to find a entry job like helpdesk technician, junior sys admin, noc or something along those lines so I can start working on Cisco certs in spare time. I'd like to eventually get a CCNP to become a network engineer.
The main feature of my resume is that I've got an IT degree, which I have put near the top. Most of my experience is only in the small business sector, however I have been exposed to some technologies like VMWare, Citrix and Cisco Routers/Switches at the basic level. I do not have corporate experience or any industry recognized certifications that I keep seeing in job postings. I do have old A+ and Sec+ I think 2010 objectives, so they are expired. I've got a bunch of really random skills too like WordPress, SEO, eCommerce development. I was looking at applying to a hosting company, so I was wondering if I should put this in there. Below is my current resume, I took out PII. Any suggestions to help me get more noticed are deeply appreciated. Thank you.
[h=1]Name
Number | Email
Education[/h]
[h=2]UNIVERSITY[/h]
May 2014
City, XX
· Bachelor of Science in Information Technology (GPA 3.6/4.0) – Dean’s List
MAJOR IN INFORMATION TECHNOLOGY
· Relevant Coursework: Technical Infrastructure, Telecommucations and Networks
[h=1]Experience[/h]
[h=2]IT Support Consultant (via <company below>)[/h]
Fall 2010 - Present
Company, LLC
· Installed, configured and troubleshot operating system client’s desktops and laptops, as well as network and printers, smartphones and routers.
· Communicated with customers to meet specific needs and left a positive impression on each individual.
· Received numerous positive feedback from community.
· Developed effective communication skills with customers.
[h=2]Freelance Consultant[/h]
Fall 2010 - Present
Company, LLC
· Established a company to perform contract work and offer IT and repair services to both resident and commercial customers in the area.
· Known for technical troubleshooting skills to cost-effectively resolve challenging technical issues.
[h=2]Computer Support Technician[/h]
Winter 2010 - 2011
Company
· Responsible for maintenance of end user workstation, network servers and associated devices.
· Evaluated hardware and software and recommended best options for company’s needs.
· Recognized for excellence in customer interaction and network expertise.
[h=1]KEY SKILLS AND ATTRIBUTES[/h]
[h=1][/h]
· Organization and prioritization skills, analytical thinking, problem solving, communication, adaptability.
· Proficient in Microsoft Technologies: Office, Windows XP, Vista, 7, 8, Server 2008 R2, Server 2012
· Certified by CompTIA: A+ and Sec+.
· Positive attitude and ability to multi-task with strong attention to detail.
· 5+ years of technical troubleshooting experience.
[h=1]ACTIVITIES AND COMMUNITY SERVICE[/h]
[h=1][/h]
· Volunteer of the Organization (4 years).
· Participation in Make a Difference Day, Place.
· Played high school soccer (2 years).
