Applying for jobs, resume advice

hockhock Users Awaiting Email Confirmation Posts: 3 ■■□□□□□□□□
Hi. I was wondering if someone could critique my resume. My goal is to find a entry job like helpdesk technician, junior sys admin, noc or something along those lines so I can start working on Cisco certs in spare time. I'd like to eventually get a CCNP to become a network engineer.

The main feature of my resume is that I've got an IT degree, which I have put near the top. Most of my experience is only in the small business sector, however I have been exposed to some technologies like VMWare, Citrix and Cisco Routers/Switches at the basic level. I do not have corporate experience or any industry recognized certifications that I keep seeing in job postings. I do have old A+ and Sec+ I think 2010 objectives, so they are expired. I've got a bunch of really random skills too like WordPress, SEO, eCommerce development. I was looking at applying to a hosting company, so I was wondering if I should put this in there. Below is my current resume, I took out PII. Any suggestions to help me get more noticed are deeply appreciated. Thank you.



[h=1]Name
Number | Email
Education[/h]




[h=2]UNIVERSITY[/h]
May 2014





City, XX
· Bachelor of Science in Information Technology (GPA 3.6/4.0) – Dean’s List
MAJOR IN INFORMATION TECHNOLOGY
· Relevant Coursework: Technical Infrastructure, Telecommucations and Networks



[h=1]Experience[/h]




[h=2]IT Support Consultant (via <company below>)[/h]
Fall 2010 - Present





Company, LLC
· Installed, configured and troubleshot operating system client’s desktops and laptops, as well as network and printers, smartphones and routers.
· Communicated with customers to meet specific needs and left a positive impression on each individual.
· Received numerous positive feedback from community.
· Developed effective communication skills with customers.





[h=2]Freelance Consultant[/h]
Fall 2010 - Present





Company, LLC
· Established a company to perform contract work and offer IT and repair services to both resident and commercial customers in the area.
· Known for technical troubleshooting skills to cost-effectively resolve challenging technical issues.





[h=2]Computer Support Technician[/h]
Winter 2010 - 2011





Company
· Responsible for maintenance of end user workstation, network servers and associated devices.
· Evaluated hardware and software and recommended best options for company’s needs.
· Recognized for excellence in customer interaction and network expertise.



[h=1]KEY SKILLS AND ATTRIBUTES[/h]


[h=1][/h]
· Organization and prioritization skills, analytical thinking, problem solving, communication, adaptability.
· Proficient in Microsoft Technologies: Office, Windows XP, Vista, 7, 8, Server 2008 R2, Server 2012
· Certified by CompTIA: A+ and Sec+.
· Positive attitude and ability to multi-task with strong attention to detail.
· 5+ years of technical troubleshooting experience.



[h=1]ACTIVITIES AND COMMUNITY SERVICE[/h]


[h=1][/h]
· Volunteer of the Organization (4 years).
· Participation in Make a Difference Day, Place.
· Played high school soccer (2 years).

In Prog: Network+(July), CCENT(July), 70-410(August)

Comments

  • scaredoftestsscaredoftests Mod Posts: 2,780 Mod
    What software/servers did you use while employed where you are now? How many servers. What type of customers? Mention it in your positions. Get rid of Activities and community service (mention that in the interview..). That is all that jumps out at me..
    Never let your fear decide your fate....
  • hockhock Users Awaiting Email Confirmation Posts: 3 ■■□□□□□□□□
    OK, yeah after poking around this forum and reading some of the topics that is the first thing that I thought needs to go, thanks!
    In Prog: Network+(July), CCENT(July), 70-410(August)
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