Best book for a beginner?
popquizkid95
Member Posts: 39 ■■□□□□□□□□
in A+
I apologize if this is in the wrong forum, but I figured A+ would be a good place to start.
A relative of mine is looking to break into the IT field, perhaps starting off in a help-desk role. She has a basic understanding of computers, and was a power user at her last job. She's never done any tech support work, nor does she hold any certs.
What is the best book for someone just getting started in a help-desk IT Support role?
A relative of mine is looking to break into the IT field, perhaps starting off in a help-desk role. She has a basic understanding of computers, and was a power user at her last job. She's never done any tech support work, nor does she hold any certs.
What is the best book for someone just getting started in a help-desk IT Support role?
Comments
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Trucido
Member Posts: 250 ■■□□□□□□□□
I would say get the 901-902 A+ book from Mike Meyer's
https://www.amazon.com/CompTIA-Certification-Guide-220-901-220-902/dp/125958951X/ref=sr_1_1?ie=UTF8&qid=1469626562&sr=8-1&keywords=mike+meyers+901-902
Also Professor Messer has A+ / N+ / S+ videos on youtube for free!
https://www.youtube.com/user/professormesser2017 Certification Goals
CompTIA A+ [ ] CompTIA Net+ [ ] CompTIA Sec+ [ ] CCENT [ ] ITIL [ ] -
huntert
Banned Posts: 231
i would say that the above suggestions were good but i would add another site. cybrary.it -
popquizkid95
Member Posts: 39 ■■□□□□□□□□
Thank you both for the replies. I will pass on your suggestions. That cybrary site looks great, almost too good to be true.
Thanks again.