Got an interview, need some advise

Wrighty11xblWrighty11xbl Member Posts: 24 ■□□□□□□□□□
in IT Jobs / Degrees
Hi all,

Apologies if this is the wrong forum for this kinda thing.

Recently completed my ITIL foundation and now have a job interview in my company for an Incident Controller role.

I have no idea how to prep for this lol, if you guys could provide an insight or suggestions I would really appreciate it. I work in an ISP if this helps.

Thanks in advance.
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Comments

  • scaredoftestsscaredoftests Mod Posts: 2,780 Mod
    Research the company. What job position are you interviewing for? Go over whatever position you are applying for. Set up some questions for them in a notebook (don't forget to bring that with you). Include what you found out about the company.
    Never let your fear decide your fate....
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  • jcundiffjcundiff Member Posts: 486 ■■■■□□□□□□
    scaredoftests wrote: »
    Research the company. What job position are you interviewing for? Go over whatever position you are applying for. Set up some questions for them in a notebook (don't forget to bring that with you). Include what you found out about the company.

    It's an internal position

    @OP, are you looking for interviewing advise? or what that type of role entails?
    "Hard Work Beats Talent When Talent Doesn't Work Hard" - Tim Notke
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  • scaredoftestsscaredoftests Mod Posts: 2,780 Mod
    OOPS. Sorry. what is the job? Ask questions regarding the job. <I am going to clean my glasses...>
    Never let your fear decide your fate....
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  • NavyMooseCCNANavyMooseCCNA Member Posts: 544 ■■■■□□□□□□
    The word you're look is "advice", not "advise". Proper usage of the English language is always looked upon favorably. Good luck with the interview!

    'My dear you are ugly, but tomorrow I shall be sober and you will still be ugly' Winston Churchil

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  • Wrighty11xblWrighty11xbl Member Posts: 24 ■□□□□□□□□□
    its for an incident controller job,

    I work at an ISP and have started from tech support to ticket support to webchat and now customer relations (Tech complaints). Im pretty much just looking for advice on what I should know prior to going in.

    Thankfully I know the interviewers as one of them is an old manager so he knows my work ethic but im still going to go in like hes a stranger.
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  • revboxrevbox Member Posts: 90 ■■■□□□□□□□
    I would expect questions about volatility of data and proper incident handling techniques, along with questions about prevention and mitigation techniques concerning business continuity planning, disaster recovery, and fault tolerance. Play up any experience you have doing any sort of incident handling along with risk management/risk mitigation.
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  • NoNameNoobNoNameNoob Member Posts: 33 ■■□□□□□□□□
    NavyMooseCCNA wrote: »
    The word you're look is "advice", not "advise".

    Great Engrish their buddie
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  • Wrighty11xblWrighty11xbl Member Posts: 24 ■□□□□□□□□□
    well.. didnt get the job, thanks for the help guys.

    Suppose gives me more time to get Cert'ed up and try again later on. Just stuck talking to the general public a bit longer ¬_¬
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