hellar wrote: » Thanks, im surprised so many people value help desk jobs.I would have thought that would have been a waste of time / effort. I will definitely get the A+, network+, sec+ certs, they seems to be a overwhelming favorite to start out with
Danielm7 wrote: » It's not that we value helpdesk all that much but you need a foundation, and you can't get that without work experience. It's highly unlikely anyone is going to hire you without an IT related education, certs or work experience so you have to start somewhere. Why a business degree if you wanted to go into infosec? What is it about security that interests you? Have you done anything on your own? Virtual machines, building your own computers, etc?
kabooter wrote: » Regarding Helpdesk remember one thing - It is a job NOT a career. I made this huge blunder and am paid the price. My suggestion would be to go for MCSA and CCNA quickly. A+/N+ is too basic IMHO. Sec+ is doable in 3 months but get ccna security so as to not put all eggs in one basket. Get the certs, get a simple networking job, if not get helpdesk. After 6 months take another month or two off and study for cissp 15/16 hours a day - Yepp you read it right. Get the Associate of ISC and jump full time into infosec. if you want to stay on networking side don't waste time on security.
jcundiff wrote: » Definitely agree, A+>Net+>Sec+> GSEC
stryder144 wrote: » If you are serious about IT, then you need to prove it before anyone is going to take a chance on you. If you have the time and resources to take three months off you will need to prove to a future employer that you weren't just slacking off. To that end, find a charitable organization that you can volunteer your time to and repair some computers, troubleshoot their network, etc. Depending on the charity, you could make some great contacts that may eventually land you an interview and a job. While volunteering, make sure you are studying and labbing for a certification or three (the CompTIA trifecta would be a good foundational start). As you study and lab, make sure you document your progress. Get a free blogging account and put your progress on there. Then link to it on LinkedIn, Facebook, Twitter, etc. Be sure to refer to it in your resume and during interviews. That will give future employers a feel for who you are and what you know. Just be cautious, though. Too many people put together blogs that look childish or have far too many grammatical or spelling errors to be taken seriously. If your English skills need some help, consider using Grammarly. Lastly, branding. Make sure your LinkedIn profile looks good. Get a professional looking photograph and post it. Do not, under any circumstances, post anything on LinkedIn that falls within the three deadly social sins: sex, politics, and religion...unless you happen to be targeting jobs within those three areas. Make sure that the message on your blog matches reality (nothing worse than seeing blog postings that are positive and uplifting then meeting the author who is nothing but negative). If you have a social media presence, make sure that you are not posting about how wasted you got last night...employers do conduct their due-diligence through open source intelligence gathering and you will be eliminated before the first contact from them. Good luck and keep us posted as to your progress...we are here for you and want you to be successful. *Iceweasel jacked up the formatting, had to correct it.
stryder144 wrote: » Most charities don't necessarily fix computers for people but there should be plenty of charities that could use general purpose IT skills. If there is a charity that you are interested in, contact them and ask if they need any help. If they don't, then ask if they know of any charities that could use some help. Working for a charity, even just occasionally, is something you can put on your resume. Great places to look: churches, United Way, Boys and Girls Clubs, etc.