I wasn't sure if I should put this in CCNA, or CCNP, or which one. However, since I can't decide which to put it in, it's going here

So I had a weird issue today. One of our technicians calls and asks to turn on a port into VLAN12. Fine, turned it on. The contractor says they cannot ping the device (the contractor is connected to our wireless, which can ping that particular VLAN, or so I thought). I check on the switch, it has the correct ports in the correct VLAN - but I cannot ping the device from the switch.
The switch is in VTP client, but after checking the revision number, it's on Revision 1. I checked the server, Revision 16. I jump back on the client, change it to transparent and back to client, nothing. I check the password, it matches. I check the domain name, it matches.
After a while I changed VTP version (on the client) from 3 to 2, and then back to 3. Boom, it updates.
Has anyone else ever experienced this same issue?