Hi everyone,
I received this from a recruiter on Indeed. I'm not interested as I already work there but I thought I could pass it on in case anyone is interested. I can verify that it is a valid opening, not on the Helpdesk and would probably convert. For what it's worth I enjoy working there and Mayo was just announced as #84 on the Fortune Top 100 companies to work for.
Title: Systems Engineer-
Third shift Fri - Mon; four 10 hour shifts Location: Rochester, MN/ Phoenix,
AZ/ Jacksonville, FL ( can work from any of these locations)
REQ ID: MYITJP00003070
Duration: 03/21/2017 to 03/20/2018
Client: Mayo Clinic
Position Summary: This opening is on our Systems Maintenance Team performing Level 2 Support Services which includes request fulfillment, incident and problem management as well as monthly and quarterly server patching. The work schedule for this position is third shift, Friday - Monday. This position may be located in Arizona, Florida or Minnesota locations sites.
Responsibilities: Under general supervision and guidance, the IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic Produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously.
Qualifications: A Bachelor’s degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience. A high school diploma and 5 years of demonstrated IT technical experience at a large, complex organization like Mayo may be considered in lieu of the degree. Additional Qualifications: Experience working in healthcare technology. Bachelor’s degree in computer science, information systems, engineering or related field; Master’s degree in a relevant technical discipline helpful. MCSE, CCNA, or other IT related certifications. Qualified candidates should have knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Exposure to managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; MS SQL Server, Oracle, My SQL, DB2 or Sybase; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g. IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Proficient verbal and written communication skills using English. Experience in system hardware design, ordering, configuration, testing and implementation of large projects.
Thank you
Priya Jawahar
507-289-9956 EXT: 104
priya@xylotechnologies.com
