Business Support

LukeIamyourfatherLukeIamyourfather Registered Users Posts: 1 ■□□□□□□□□□
in IT Jobs / Degrees
Providing business support to customers is it a good experience? This is work is in an ISP.
I want to move into NOC. It states difficult fault I escalate to Network Operations Team
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  • paul78paul78 Member Posts: 3,016 ■■■■■■■■■■
    Depends on whether it's consumer or business customers. And depends on the services that you are supporting. Generally speaking, tech support can go either way, I would imagine. I've always enjoyed working directly with customers. Although, I've never really had a pure tech support or help-desk role.
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