CRISC exam cancellation by PSI

vynx

Hi,

i got something that not comfort to me,
i select schedule for CRISC Exam early june 2017,
and when near that date, suddenly PSI email me that the exam is cancel.
after that i select the date again, which is 14 june,
and what happen again?
suddenly the support said my exam cancelled again..
this is really really makes me disappointed with PSI.
i try to email them, no response, try to chat, just said email to that email.

someone have this experience before ?
if yes, hows the resolution / work around?

tphan3

I experienced the same thing when I scheduled my CISA exam. I scheduled mine on a Saturday, but one day, PSI sent me an email saying that the testing center I chose would not operate on that Saturday. I called (because email never worked as I previously sent them some complaints but received no response) and told them that I already made plan and everything to take the exam on that specific date, so I must take that exam on that specific date. They said they would check with the testing center again and call me back. They never did. I proactively scheduled at another testing center. The customer support at PSI could not be relied on. The problem was mostly due to the testing center not sending out its correct schedule to PSI, but PSI still did a poor job correcting this issue. For your problem, try another testing center and see if that works