Microsoft Office 2010 Issue

[FONT=&quot]Good Morning All,[/FONT]
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[FONT=&quot]I have a little issue with emails saved in the drafts and was wondering if anyone can assist.[/FONT]
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[FONT=&quot]Basically if i compose an email and save this it will show in my "Drafts" but once I am ready to send this email it is meant to move from my "Drafts into my "Sent" box but this just does not happen it stays in the "Drafts" Folder[/FONT]
[FONT=&quot]
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[FONT=&quot]Does anyone know how I can resolve this as I've Googled the hell out of it but cannot find anything of relevance?[/FONT]
[FONT=&quot]
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[FONT=&quot]Thanks in advance[/FONT]
[FONT=&quot]
[/FONT]
[FONT=&quot]Rob[/FONT]

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Comments

Phalanx

This may be a silly question, and I apologise, but the helpdesk troubleshooter in me won't die.

You are clicking "Send" once the item is ready to send, right?

Kopite_21

Lol. Yes, once it's sent the email dosen't move from the drafts to sent items. Also the recipient confirms they have received it.

Phalanx

Ah, so it is sending, just not moving to the Outbox.

Do you have any addins? Have you tested this in safe mode?

Kopite_21

Hi,

Not tested this in safe mode yet. What am I looking for if I need to disable a addin?

Phalanx

So run the program in safe mode. If that works, then look to disable all add-ins and add them one by one. When the problem reoccurs, that's your add-in that's causing the problem.

NetworkingStudent

Kopite_21 wrote: »

Hi,

Not tested this in safe mode yet. What am I looking for if I need to disable a addin?

How To Disable / Remove Outlook 2010 Add-in

Params7

This seems to be talking about the same issue.
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook/sent-messages-remain-in-drafts-folder/db95c644-1463-4e52-9c09-77b5d41abf1d

Kopite_21

Hi Params7,

I think this has resolved the issue. Will confirm in the next 24 hours.

Thank you guys for your assistance.