cyberguypr wrote: »
1. print to PDF
2. close ticket
McxRisley wrote: »
I'm surprised no one has mentioned to check the print spooler yet...
NetworkNewb wrote: »
I'm surprised so many are answering this question seriously.
kaiju wrote: »
Maybe somebody other than the OP can use the information.
What would your troubleshooting process be for printers not working on a network?
paul78 wrote: »
I love surveys and random questions with no context. It's like playing trivial pursuit
Step 1 - is printer turned on?
Step 2 - is there paper in the printer?
Step 3 - is there toner/ink in the printer?
I prefer to start with the simple stuff because most problems are usually the obvious head-slapper.
yoba222 wrote: »
Have you considered retaking or perhaps re-reading an A+ study guide? They teach printers and the basic troubleshooting process in that IIRC.