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League of Legends can teach us a valuable lesson about cybersecurity

I stumbled across this article the other day, and was surprised to find a valuable lesson in it! For the uninitiated, League of Legends is an online "battle arena" style game that relies heavily on working as a team, and usually a loss can be attributed to a weaker link in the team. As usual, the team is only as good as its weakest link.
The community around the game is commonly described to be pretty toxic, where veteran players take out their frustrations on their less-experienced teammates. I really thought the moral of the article would be something along the lines of "don't give in to the nerd rage," but it was a bit more insightful than that. Instead, the lesson was this:
No matter what someone doesn’t know, what mistakes they’ve made, or what they’ve forgotten or overlooked, they’re still worthy of being seen as intelligent and capable in their own right.
It's pretty easy to use the screen to separate yourself from your users, and it tends to dehumanize the interactions we have. What's important to remember is that no one was born with knowledge, and that it's IT's job to solve the security awareness problem. How we do so depends on how we can empathize with our users.
Let me know what you think of the article! Check it out here »
The community around the game is commonly described to be pretty toxic, where veteran players take out their frustrations on their less-experienced teammates. I really thought the moral of the article would be something along the lines of "don't give in to the nerd rage," but it was a bit more insightful than that. Instead, the lesson was this:
No matter what someone doesn’t know, what mistakes they’ve made, or what they’ve forgotten or overlooked, they’re still worthy of being seen as intelligent and capable in their own right.
It's pretty easy to use the screen to separate yourself from your users, and it tends to dehumanize the interactions we have. What's important to remember is that no one was born with knowledge, and that it's IT's job to solve the security awareness problem. How we do so depends on how we can empathize with our users.
Let me know what you think of the article! Check it out here »
Comments
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The same is true of Counter-Strike. A team game with a lot of *$^%#! language. I much preferred Team Fortress Classic matches to any CS server banter.
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I'm not familiar with League of Legends, but I've experienced that same thing when i used to play World Of Warcraft, your member of a team of five (or 10 for raids) and say your a healer and your can't keep up the healing on a warrior or "tanks" attacking pace, your quickly kicked from the party and replaced.
The game used to involve a lot of planning when attacking group of monsters in a dungeon, mage you sheep monster with the X, warlock cast your sleep spell on the monster marked with the Diamond, Hunter pull the boss out of the room far as you can before feigning death while we deal with the remaining monsters, the warrior attack, concentrate you fire on monster marked with the box, fight, win, rest for the next fight. It's not like this anymore, it's pull fast as I can, no resting or planning between fights, if I pull too many monsters and I die, its your fault not healing me quick enough, kick, get auto replaced. It's get to max level quick as you can, few do the enjoy the leveling process, it's like hurry up and get this life crap finished so we can retire and not work anymore.
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I loved WoW circa 2008, expansions since ICC have not been great imo. I haven't seriously played since probably 2011?
https://worldofwarcraft.com/en-us/character/us/dragonblight/meggo
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LoL used to be bad, but I played last year for about 3 weeks when I was interviewing with Riot before they offered me a job. The community had actually cleaned up a lot and there were new tools to keep raging players in check. Actually wish I had more time to go back and play now.
B.S. Geography - Business Minor
MicroMasters - CyberSecurity
Professional Certificate - IT Project Management
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