Resumes Dos and Don'ts guide line for getting contacted

Codyy

Opinion on listing credit hours on resume? I'll be throwing my resume around mid-late next year and should be really close to completing my degree. Around 120/135 credits. I think it looks fine and ensures the employer that I'll soon have my degree.. or would just an estimated graduation date be more appropriate? Thanks.

Edward22_Tech

There are excellent examples on YouTube as well.

greg9891

Will definitely take this into consideration. will make up a new resume soon.

JimSwe

Just updating my resume and wondering whether I should include a 5 months (apr-aug '15) job as 1st line desktop support technician at a well-known IT company.

-If I don't include it, it will look like I was unemployed from January - August 2015. I was only unemployed Jan - Mar 15.

-If I do include it, will I look like a "job hopper"? The reason I'll be leaving in August is because I got a much better job. Anyone in my position would have seized this opportunity, IMO.

DoubleNNs

My resume currently lists a job I was at for only 3 months. Additionally, I DO have a few months of gaps in my unemployment.
List that job. There's no reason not to.

keenon

DoubleNNs wrote: »

My resume currently lists a job I was at for only 3 months. Additionally, I DO have a few months of gaps in my unemployment.
List that job. There's no reason not to.

My suggestion is to start working as an independent consultant. This will cover the gaps

SpetsRepair

keenon wrote: »

My suggestion is to start working as an independent consultant. This will cover the gaps

This is a great idea and one of my favorite things to do. I've built a great customer base from doing this and i've used http://www.thumbtack.com/ to do that.

srabiee

Here's a link to a thread that I created that contains many great resume writing resources, including guides, templates, and examples. I also included a cover letter and thank you letter template.

http://www.techexams.net/forums/jobs-degrees/113891-resume-writing-resources.html

Thenyo

Landed my first IT position back in April. Its a help desk job. This is the last semester of school that I will be actively working on Cisco networking hardware and I am sitting for my CCNA at some point in the next few months. Im in the process of building my resume as I want to finally find some sort of junior/starting networking position. Should my resume just list bullets of job duties along with the protocols and concepts ive learned in school? Or should I go more in depth and provide specific examples of when and how I implemented the things I've learned??

dave330i

1. Don't make your resume 9 pages long.
2. Don't make your resume 9 pages of solid text.

TechGromit

Or ignore all the advise above and have CISSP anywhere on the first page of your resume.

x3eemguy

Hey guys, I have a major problem. Here's my situation, I'm relocating to another state and I have to make a resume. My major problem is I don't have anything good to put on my resume. I really want an IT job, any IT job to start would really make a difference in my life. Here is all that I have for a resume.

Worked as a security guard for 3 years in nyc. Now currently working as a cab driver for 4 years. I have GED and currently perusing A+ with home study materials.

I know I don't have much, but I will continue to try to obtain other certifications after A+.

I really have no idea how to make a proper resume with this little background.

Can someone please advise me?

x3eemguy

x3eemguy wrote: »

Hey guys, I have a major problem. Here's my situation, I'm relocating to another state and I have to make a resume. My major problem is I don't have anything good to put on my resume. I really want an IT job, any IT job to start would really make a difference in my life. Here is all that I have for a resume.

Worked as a security guard for 3 years in nyc. Now currently working as a cab driver for 4 years. I have GED and currently perusing A+ with home study materials.

I know I don't have much, but I will continue to try to obtain other certifications after A+.

I really have no idea how to make a proper resume with this little background.

Can someone please advise me?

Anyone? I already got an apartment in Houston. It's time to make my resume. Is there anyone with a similar situation as mine?

ThomasITguy

Im looking to rewrite my resume as well.... I took out the skills section and just modeled my resume after job searches and descriptions. What I do is look at jobs and add keywords that will get my resume searched when employers search for key words like

- Active directory
- Office 365
- Exchange 2010
- BMC Remedy
- service now
- Outlook 2010
- MS office suite

And the list goes on. As long as you have buzzwords in your resume you rarely have to re-edit it all the time...

azi90

can some one please review my resume and see if it looks ok form job role like "Network Administrator" or "Systems administrator"

I would really appreciate as im applying non stop and getting absolutely no calls. I am doubting my resume is not even passing the ATS softwares.

P.s Some of the formatting is messed up due to copy/paste so that is not the issue.

Information Technology Professional
Troubleshooting ò Server Management ò Installations/Configurations


[h=2][/h]Dynamic IT Professional with strong technical knowledge and experience in Windows/MAC Systems Administration, computer operations and Batch processing. Ability to collaborate among multiple professionals, work within a multi-disciplinary team and provide effective leadership in fast-paced, deadline driven environments; flexible, self-directed and able work effectively with minimal supervision.

Core Competencies

• MCSA/CCNA Certified

• Virtual Private Network(VPN)

• MAC O/S

• VMware Vsphere Administration

• Exchange Management

• LAN/WAN

• Citrix Xenapp

• Server Operations/Maintenance

• SCCM

• Microsoft IIS/Exchange Server
• Active Directory(MS AD)
• Hospital systems support

• Imaging and distribution tools
• Backup Management using Networker
• Aptitude for process evaluation

• Data Storage
• Problem Solving
• Analytical skills

Technical Skills

Operating Systems:

• Windows Server 2008 R2, Windows Server 2012 R2, Windows 7-10, Mac OS

Hardware:

• Network Access Storage, RAID systems, HP & Dell Servers, Cisco Routers and Switches.

Applications:

• NetIQ, EMC Smarts Console, Exchange Server 2007-2010, Blackberry Enterprise Server, BMC Remedy and Knowledge Base, ActiveSync, Active Directory, Exchange Server.

Work Experience


CompuCom ò Scarborough, ON ò 12/ 2013 – Present
Systems Administrator

• Monitor alerts for Unix and Windows servers using tools such as NetIQ and EMC Smarts. Investigate and resolve alerts for Server down.
• Create User Account and Mailboxes using Active Directory and MS Exchange.
• Prepare and maintain daily Server reports for WebSphere Servers using Online WebSphere Console
• Prepare and generate daily Anti-Virus status report summary.
• Communicate with external vendors and partners to ensure information system meets business needs.
• Schedule maintenance window and coordinate with WINTEL teams for patching and other issues.
• Run monthly patches for Windows Server 2008 R2 and Server 2012 R2. Manage clustered servers while patches are being done.
• Create and manage NTFS Folder permissions for clients’ needs.
• Monitor routine backups, resolve any issue that happen with backups and fulfill User Restore Requests using NetWorker.
• Prepare monthly server health check (performance) reports to ensure servers are up to the clients required needs.
• Manage & Monitor disk utilization, processor utilization, memory utilization on different servers.
• Responds to Help Desk telephone calls, emails, and personnel requests for technical support in a timely and courteous manner.
• Identifies and escalates issues requiring urgent attention by other IT resources or 3rd party vendors to the appropriate resource for expeditious troubleshooting and resolution.

IBM Canada ò Markham, ON ò 04/2013 – 12/2013
Technical Analyst for Loblaws

• Provided exceptional customer service while managing high volume of technical issues utilizing the Remedy ticketing system to resolve problems and review solutions.
• Provided remote assistance to office and store users - troubleshooting occurring issues; solved numerous problems and increased office productivity.
• Configured and setup network printers, devices, shared drives and folders for office users.
• Configured roles and access for office and store users in Active directory.
• Provided support and troubleshooting to users for Outlook setup and connectivity.

National Produce Marketing Inc. ò Toronto, ON ò 2011 - 2013
Desk side Support Technician

• Provided technical assistance including diagnosis and troubleshooting for hardware and software.
• Participated in rollout of new software and hardware to ensure consistency in technical standards.
• Performed hardware repairs on customers’ equipment such as desktops and notebooks.
• Diagnosed and resolved problems and connectivity issues with Routers and switches.
• Troubleshot Windows 7 and Mac OS issues and increased end user productivity by resolving complex problems quickly.
• Used Acronis True Image to image and deploy Windows 7. Troubleshoot any post-imaging issues.
• Configured and maintained Network-attached storage devices.

Education


Humber College of Applied Arts and Technology ǀ 2011 - 2013
Diploma in Computer and Network Support Technician

Additional Credentials



[h=2][/h][h=2]Certifications[/h]


Awards



Microsoft Certified Solutions Associate Windows Server 2012 R2 (MCSA)
Server Virtualization with Windows Server Hyper-V and System Center
CCNA in Routers and Switches

Best Customer Service Award(CompuCom Systems)
Honors standing in IT Processes and Support, Virtualization Solutions and Infrastructure, Internet Script Programming course in Humber College.




[h=2]Hobbies/Interests[/h]

Fixing computers, solving complicated computer and networking problems.



[h=2][/h]

topandreuser

To be noted when submitting a resume through a government agency, they use the Key Word System. Make sure you resume has the keywords in the job description otherwise you will never get looked at as a candidate.

TWTECH

What would be the best way to email a resume? I was told to use PDF but then others tell me that Microsoft Word would be better otherwise the filtering programs would not pick up key words. Then there is copy and paste.. One benefit sending in PDF format is that its seen exactly the way it was intended. Thanks for any suggestions!

Fnik125

I am trying to get an entry level position in software development, I have A+ and Net+ is it a good idea to list those two certs on the resume or not put them on at all?

ratbuddy

While they probably won't hurt you, they also won't help. Portfolio is far more important than certs when trying to break into dev. Do some side projects in the stacks you'd like to target and include a link to your github.

lloris_20

Great insight in the thread. many good points.

Thanks!

N7Valiant

John Smith
Home Address · 1(555)555-5555
email · linkedin


Summary
Aspiring IT professional with a proven track record of customer service, problem solving, and analysis.
Skills

• • Customer Service – Extensive experience in listening to and providing for the needs of customers.
• • Development – Experience with C#, HTML, CSS, SQL, JavaScript, and various OSs.

• Fast Learner – Ability to quickly familiarize self with proprietary company software and hardware.
• Logic-Based Problem Solving – Careful observation of signs and thinking outside the box allows accurate establishment of probable cause to the root of a problem.










Industry Certifications

• • CompTIA A+, Network+, Security+

Education


current
Associate in science Information technology, mycollege
4.0 GPA | Focus on Cybersecurity | exp grad date 03/18


2009
Associate in Applied Sciences welding technology, another college
3.2 GPA | Dean’s List







Experience


9/2017 – 11/2017
PC Technician(Intern), mycollege

• • Setting up old and new computers for faculty use according to set specifications.
• • Followed best practices to harden systems against vulnerabilities (update OS, update software, set up automatic updates, disable remote access, turn off printer and file sharing, setting screensaver login, turn off network discovery, update drivers, set up browsers to forget history and disable “remember my password”).
• • Removal of hard drives and RAM to prepare retired equipment for e-waste disposal.
• • Diagnose and troubleshooting hardware and software problems with PCs, laptops, tablets, printers, scanners, and a variety of other devices of different makes and models (Dell, Mac, HP, Xerox).

3/2016 – 6/2017
IT Tutor, mycollege

• • Assist ITS/ICS course students with computer related assignments.
• • Relevant material includes MS Office, C#, HTML, CSS, Packet Tracer.
• • Students are assisted with the grasp of key concepts rather than simply given an answer.

5/2015 – 7/2015
Special Services, The Home Depot

• • Build and maintain customer orders on proprietary store ESS system.
• • Process sales over phone for contractors, schedule merchandise delivery to job sites.
• • Direct customer phone call to departments, ensure a prompt and professional response.
• • Create and close rental contracts for company vehicles for customer use.

11/2007 – 1/2015
Produce Clerk, Safeway

• • Often offered and work overtime during holidays and show & tell with company execs.
• • Ensure product rotation, color break in product displays, neat and clean lines on tables.
• • Provide premier customer service, walk customers directly to product locations.
• • Answer customer questions about products, suggest products based on customer needs.

Okay um, it looked a lot better in Word. It was suggested that I put experience in last since the majority of my current work experience has little to do with IT. Instead I attempted to emphasize transferrable skills as well as what I picked up in college.

I'm wondering if it's better to simply put in the CompTIA logos in the resume under the Industry Certs. I figure the words would be better for ATS, but the logos would be more eye catching for human eyes.

Also put in Exp Grad Date on March 2018 despite having finished my final semester this month because I won't actually have the degree in hand until March.

skyberx

Thanks for the advice

x12319x

This is really good advices

pierrevilleres

thanks for the advice. I am currently changing my CV and will put them in mind.

Tekn0logy

Where was this forum 20 years ago??? I'm in the market now and reviewing some of my first cover letters and resumes and MY GOD if I didn't break like all of the rules. I can only laugh now. My email address was pretty slick though...

Kenobyte

Informative post. I didn't realize the gov system used keywords, would have thought they are actually being reviewed.

pHumphrey

As to me, CV doesn't mean that much, all you need to do is just to list every experience you have (even if it's quite irrelevant, because everything does matter) as well as to be able to explain it well

JoshuaT

Proofread your resume - it is a 50% of success! 

Pmorgan2

Kenobyte said:

Informative post. I didn't realize the gov system used keywords, would have thought they are actually being reviewed.

Both happen.  Keywords get you through the HR filter, who send the 20-30 "best" applicants forward.  The hiring manager then skims those 20-30 resumes to decide which 5-10 they will interview.  Those 5-10 get a deep read by the hiring board which consists of managers and subject matter experts.

That's why they say to submit a long resume for federal positions.  All those words may get your resume into the hands of the hiring manager.  While the hiring manager doesn't want to read 30x 6 page resume, the hiring board does want this level of detail to help determine their "top 3" picks.