My Future in I.T

sanitybreakssanitybreaks Junior MemberRegistered Users Posts: 7 ■■■□□□□□□□
edited January 17 in IT Jobs / Degrees
My future in I.T officially started yesterday. First I was going to intern as a technology assistant at a small internet provider, but I decided to go with something that was closer to where I stay.
Upon that decision, I was soon hired for a work study position in the I.T department at my community college. They said that I will be doing alot of imaging, troubleshooting and installing network cables. I will be getting my A+ in a few months too. Will I be able to land a help desk or desktop support role? Thanks.

Comments

  • PCTechLincPCTechLinc CISSP, CHFI, CEH, MCSA Server 2008, Project+, Security+ce, Server+, Network+, A+ King City, CAMember Posts: 633 ■■■■■□□□□□
    Congrats on the start!  I would say after your A+ and 6 months to a year of the tasks you described would fit you into a Level 1 support role.  It is dependent on how much information you retain, and the quality of your work.  Out here (Monterey CA) those skills would get you a Junior Admin role to start, since the competition is pretty fierce.  Build up your experience, knowledge, and certs, and the rest will fall into place.
    Master of Business Administration in Information Technology Management - Western Governors University
    Master of Science in Information Security and Assurance - Western Governors University
    Bachelor of Science in Network Administration - Western Governors University
    Associate of Applied Science x4 - Heald College
  • mikey88mikey88 CISSP, CySA+, Security+, Network+ and others Member Posts: 486 ■■■■■■□□□□
    Agree, the hardest part is getting your foot in the door. Work hard and it will pay off for you.
    Certs: CISSP, CySA+, Security+, Network+ and others | 2019 Goals: Cloud Sec/Scripting/Linux

  • scaredoftestsscaredoftests Security +, ITIL Foundation, MPT, EPO, ACAS, HTL behind youMod Posts: 2,746 Mod
    You are getting the experience you need to move further up! Congrats!
    Never let your fear decide your fate....
  • LordQarlynLordQarlyn Member Posts: 634 ■■■■■□□□□□
    I would say you are getting a very good start, and a well rounded exposure to IT in your work study job. With imaging PCs, yes you can leverage that to a help desk job. Learn about Microsoft servers and, if applicable where you are at, Linux servers. Learn Active Directory and its basic functions, notably creating users, creating groups, creating objects, org units, assigning AD objects to groups and org units, resetting passwords, for starters, and you will be well on your way to getting a help desk job.
  • Infosec_SamInfosec_Sam Security+, CCENT, ITIL Foundation, A+ Madison, WIAdmin Posts: 451 Admin
    Hey, congratulations! That first job is always the hardest to land, so it's great to get it out of the way. I would say yes, this experience along with the A+ cert would be more than enough to land you a full-time desktop support role in the future. Just make sure that you're keeping track of the skills you're learning along the way, and you'll be in a great spot to take the next step.
    Community Manager at Infosec!
    Who we are | What we do
  • SteveLavoieSteveLavoie Member Posts: 731 ■■■■■■□□□□
    The first 2 years in IT is what make or break a career. Work hard, do certs and after it will get easier. 
  • sanitybreakssanitybreaks Junior Member Registered Users Posts: 7 ■■■□□□□□□□
    Thanks for the encouragement guys. This role will only be for 5 and a half months, as I will be graduating this year. Is that still enough time to start looking for help desk roles afterwards?
  • yoba222yoba222 Senior Member Member Posts: 1,094 ■■■■■■■■□□
    I'd start applying several weeks before those 5 and a half months are up. HR can be very slow with some companies.
    2017: GCIH | LFCS
    2018: CySA+ | PenTest+ |CCNA CyberOps
    2019: VHL 20 boxes
    2020: OSCP 2020
  • sanitybreakssanitybreaks Junior Member Registered Users Posts: 7 ■■■□□□□□□□
    yoba222 said:
    I'd start applying several weeks before those 5 and a half months are up. HR can be very slow with some companies.

    Thanks for the advice, will do.
  • PCTechLincPCTechLinc CISSP, CHFI, CEH, MCSA Server 2008, Project+, Security+ce, Server+, Network+, A+ King City, CAMember Posts: 633 ■■■■■□□□□□
    Try to network with established people in your area.  Who you know can go a long way.
    Master of Business Administration in Information Technology Management - Western Governors University
    Master of Science in Information Security and Assurance - Western Governors University
    Bachelor of Science in Network Administration - Western Governors University
    Associate of Applied Science x4 - Heald College
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