Any tips on phone interviews?

binarysoulbinarysoul Posts: 993Member
Any tips on tehcnical interviews over the phone? What are some of the things you have to watch for when doing phone interviews?

One requirment is to troublshoot 'modems'. I'm sure this is not cable/DSL/56K modems, do any of you know what modem types I should know?

Comments

  • EdTheLadEdTheLad Posts: 2,112Member ■■■■□□□□□□
    Wash your teeth before the interview, have the phone close to the door bell so if your stuck on a question you can ring the bell and excuse yourself for a couple of minutes to make a quick post on techexams.
    Networking, sometimes i love it, mostly i hate it.Its all about the $$$$
  • strauchrstrauchr Posts: 528Member
    Dress and groom yourself as if you were going to an interview in person. The level of professionalism will come through in your voice.
  • wizarddeathwizarddeath Posts: 115Member
    strauchr wrote:
    Dress and groom yourself as if you were going to an interview in person. The level of professionalism will come through in your voice.

    For a phone interview, I sugguest just the oposite, my 1st ever phone interview was done in the bathroom(No....it was just the quietest room in the house), with me in a bathroom sitting on the side of the tub. You want professional answers, but a fluid converstation with the recruiter. Whatever makes you feel the most presentable with no stress. Pace if you want to pace.
    70-291 Next....
  • SieSie Posts: 1,195Member
    Have a glass of water to hand, dont want to be coughing through an interview, oh and no sniff lots!!
    Foolproof systems don't take into account the ingenuity of fools
  • strauchrstrauchr Posts: 528Member
    strauchr wrote:
    Dress and groom yourself as if you were going to an interview in person. The level of professionalism will come through in your voice.

    For a phone interview, I sugguest just the oposite, my 1st ever phone interview was done in the bathroom(No....it was just the quietest room in the house), with me in a bathroom sitting on the side of the tub. You want professional answers, but a fluid converstation with the recruiter. Whatever makes you feel the most presentable with no stress. Pace if you want to pace.

    Fair point. I find it helps.

    I use to pace a lot until I had one interview where I paced back and forth so quickly I ended up puffing a bit and losing my breath (And I'm not THAT unfit). Got the job still.

    Oh and have any relevant pages on the internet open for those sticky technical questions. Never read from them though just use them as a quick reminder, like speakers notes.
  • Badger95Badger95 Posts: 65Member ■■□□□□□□□□
    strauchr wrote:
    Dress and groom yourself as if you were going to an interview in person. The level of professionalism will come through in your voice.

    For a phone interview, I sugguest just the oposite, my 1st ever phone interview was done in the bathroom(No....it was just the quietest room in the house), with me in a bathroom sitting on the side of the tub. You want professional answers, but a fluid converstation with the recruiter. Whatever makes you feel the most presentable with no stress. Pace if you want to pace.

    Heheh I don't like the echo.
    Badger
    _________
    Velle est posse, tempus fugit, vivere disce, Cogita Mori
  • blargoeblargoe Self-Described Huguenot NC, USAPosts: 4,170Member ■■■■■■■■■□
    Smile while you are on the phone. It makes a difference.
    IT guy since 12/00

    Recent: 2/2019 - Updated VCP to 6.5 (just a few days before VMware discontinued the re-cert policy...)
    Working on: RHCSA 7, learning Ansible
    Future: RHCE? VCAP6.5-DCD?
  • binarysoulbinarysoul Posts: 993Member
    ring the bell and excuse yourself for a couple of minutes to make a quick post on techexams.

    Some excellent ideas have been posted here icon_lol.gif

    I also liked the one to do the interview in the bathroom, smiling, having Internet pages open and talking at a pace. Keep em coming :)
  • binarysoulbinarysoul Posts: 993Member
    I have a technical interview in 2 days and a bit nervous. The job is sys admin . One requirment is to troublshoot 'modems'. I'm sure this is not cable/DSL/56K modems, do any of you know what modem types I should know?
  • Djmario30Djmario30 Posts: 14Member ■□□□□□□□□□
    Just realx and be focus on what they ask you to answer.I remeber when i had a phone interview i was relaxed and calm and made sure no dogs or people were close by me to interupt me.Oh yes i did get the job too.Good luck! :D :D
  • blargoeblargoe Self-Described Huguenot NC, USAPosts: 4,170Member ■■■■■■■■■□
    I imagine they're not going to have a bunch of cable and dsl modems to troubleshoot, it's got to be phone modems maybe for a fax system or remote dial-in.
    IT guy since 12/00

    Recent: 2/2019 - Updated VCP to 6.5 (just a few days before VMware discontinued the re-cert policy...)
    Working on: RHCSA 7, learning Ansible
    Future: RHCE? VCAP6.5-DCD?
  • Badger95Badger95 Posts: 65Member ■■□□□□□□□□
    I went through a phone interview 2 weeks ago. They gave me a 2 part test. Some general psychological questions and then a dozen technical questions. I treated it like I was talking to the person face to face. I was relatively at ease. A few questions I just didnt know, a few I half knew, and rest were no problem. She told me from the start they didnt expect me to know all of the answers. At the end I asked how I did and she told me I did fine. that was just my general experience.

    I used to troubleshoot phone modems years ago. It would be helpfull to know some AT commands, And some general stuff like IRQs. Most stuff is PnP now. but here is a quick link that may help.
    http://www.modemhelp.org/sets.html there is some other general help in there also.
    Badger
    _________
    Velle est posse, tempus fugit, vivere disce, Cogita Mori
  • binarysoulbinarysoul Posts: 993Member
    Thanks folks for all the tips, I have to make sure I land a face-to-face interview as I've put a lot of effort building my skills. I suspect they're going to record the conversation, so I better practice.
  • MunckMunck Posts: 150Member
    Stand up and walk around while talking to the recruiter. It does make you sound more convincing. Rather weird actually :D
  • binarysoulbinarysoul Posts: 993Member
    Munck

    that is a very good suggestion! I will lose some pounds tomorrow then icon_lol.gif
  • AlienAlien Posts: 398Member
    Wash your teeth before the interview, have the phone close to the door bell so if your stuck on a question you can ring the bell and excuse yourself for a couple of minutes to make a quick post on techexams.

    icon_lol.gif Nice one ed. Almost chocked on my coffee icon_lol.gif

    I just wanted to add that last but not least, LISTEN and listen very carefully. Infact in each of my successfull interviews i've done most of the listening than the talking. You will always get your time to talk and when you open your mouth try to be very brief and precise. Do not and i repeat do not portray a know it all attitude. Being polite but convincing wont hurt. icon_scratch.gif Mmm...I guess just try to be yourself at your very best. Goodluck icon_thumright.gif
    Hard times on planet earth.
  • blargoeblargoe Self-Described Huguenot NC, USAPosts: 4,170Member ■■■■■■■■■□
    Also, RELAX!
    IT guy since 12/00

    Recent: 2/2019 - Updated VCP to 6.5 (just a few days before VMware discontinued the re-cert policy...)
    Working on: RHCSA 7, learning Ansible
    Future: RHCE? VCAP6.5-DCD?
  • OlajuwonOlajuwon Posts: 356Inactive Imported Users
    The best way to interview is to pretend that you have nothing to lose and let it flow. You will not be nervous and you will sound confident with that mentality. Words of wisdom!
    "And in the end, it's not the years in your life that count. It's the life in your years"
  • mikey_bmikey_b Posts: 188Member
    Lots of good tips here - phone interviews can be tricky. The important things to remember is that your posture is carried by your voice, be comfortable! I prefer to walk/pace slightly. It feels as though I'm delivering a presentation and that mindset shines through - clear, well-paced communication, confident, and in control. Be pleasant, smile, even a laugh when appropriate so they know your human and not a geek cooped up in a bedroom on the computer 24x7, all of that is carried in your voice. Make sure you are free of distraction. It's okay to take a second or two before answering to collect your thoughts. Do not be afraid to ask for clarification as needed. If someone asks about your experience with modems, advise you have experience with a wide variety of modem types including dial, DSL, and cable, and ask them to specify which type they would like you to elaborate on. Try not to use "umm"s and "ahh"s during phone interviews as it's best to avoid sounding like a knuckledragging neandrethal on the phone!
    Mikey B.

    Current: A+, N+, CST, CNST, MCSA 2003
    WIP: MCSE 2003
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