customer service questions
I know on the hardware test there are lots of customer service questions as everyone has pointed out many times. Is customer service a big topic on the OS as well?
Greg
Greg
Comments
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kujayhawk93
Member Posts: 355
Yes, very much so. Same with Network+.gregweb16 wrote:Is customer service a big topic on the OS as well? -
DirtySouth
Member Posts: 314 ■□□□□□□□□□
I think most of them are fairly common sense though, so I wouldn't sweat 'em.
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VantageUK
Member Posts: 111
I had 10+ customer service questions on OS.
It is common sense for the most part but nevertheless I'd take time to weigh up all of the possible answers given. Obviously think about the customers needs but also your limitations as a tech onsite ie time/money etc.
I didn't have any on the Network+ test.
Best of luck
Charlie. -
oldtech
Member Posts: 103
On the N+ also, good there nice and easy
Try til it hurts then try some more -
zenzen
Member Posts: 69 ■■□□□□□□□□
i dunno I think I miss a lot of em, I guess comptia thinks people working in IT or office job but not a tech are complete retards and can't be asked anything regarding computers. Unless of course I missed questions i thought I had gotten correct, in which case I am the retard
