Job definitions
amyamandaallen
Member Posts: 316
in Off-Topic
Hi,
Does anyone know of a site that explains 1st/2nd/3rd levels of support and what would be expected from each level?
Were currently looking for job reviews and my director has never heard of these levels.
many thanks
Does anyone know of a site that explains 1st/2nd/3rd levels of support and what would be expected from each level?
Were currently looking for job reviews and my director has never heard of these levels.
many thanks
Remember I.T. means In Theory ( it should works )
Comments
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forbesl
Member Posts: 454
amyamandaallen wrote:Hi,
Does anyone know of a site that explains 1st/2nd/3rd levels of support and what would be expected from each level?
Were currently looking for job reviews and my director has never heard of these levels.
many thanks
This is a technology group's website, and I think it explains it very well:
http://www.atlastg.com/supportservices.aspx
