Microsoft Excel Problem

albanga

Hello again all,

Sorry to keep bothering everyone it seems as though our network also went on holidays but has not come back yet

I am having a problem with one of our users accessing Excel via terminal services. The problem is this, when this user tries to open an excel file it open excel but not the file. It just has a grey screen with almost all the buttons and toold unavailable. This is happening to all excel files not just a sinlg one, but it does not happen for anyone else.

However if you open excel and then open the file you want it works fine. Very strange?

All excel files are set to open properly with excel. I also tried to select the file and choose open with. Then i chose exc el, ticked always use this application to open this sort of file and opened the file. When i do that the following error occurs.

Windows cannot find "file path" Make sure you typed the path correctly.

It seems liek some strange terminal server problem which i have grown so accustomed to, and i even tried the old trusty log out and back in again, but to avail.

Any help would be greatly appreciated. If all else fails i will re create the profile but dont really want to walk that path.

laneh

Have you tried Detect and Repair? That's helped me with "weird" Outlook problems, but I've never tried it on Excel. Quick, easy - might be worth a shot.

albanga

You cannot run a detect and repair within temrinal services.

For all its beauty terminal services it is definately not without its major drawbacks.

sprkymrk

If you go to Add/Remove Programs and select Office as if you were going to uninstall it, will it give you the repair option there?

blargoe

It's just the one user on a server where other users are working fine? Just delete her user profile off of the server and have them log in again.

Silver Bullet

After you open the document, or attempt to, choose the Window menu and see if the Unhide option is available. If it is then choose it. If not Click Window > Arrange and then OK.