Broadband Problem

ally_uk

Hi there

I have a Orange internet connection with a 6mb line using a Speedtouch USB modem

Windows XP Service pack 2

I recently reinstalled the O/S and setup the internet manually

Everything was going well or so I thought.

I am randomly becoming disconnected from the internet when I try and reconnect the first time it says the ppp link has been terminated.

I rechecked the connection settings and applied the suggested PPP and LCP checks as stated on Microsofts help section still no joy.

I have checked the Modems idle setting and everything is as it should be.

So then I decided to perform physical checks I have replaced the ADSL filter I still have the same problem.

The Line is functioning ok and the telephone is working.

The Modem Lights are on and I am able to connect everything seems to be ok

I have established the following conclusions

Possible modem incompatibility with a 6mb line = swap for a router
Problem with ISP's end

I have contacted Orange and they suggested I check the idle setting on the modem I was like wtf? this is the basics lol

They are going to resend me a broadband cd so I can setup the internet without entering the settings manually.

Anyone had similar problems or any ideas?

Thanks

Ally

ally_uk

Just to add on this

My dad was using the internet last night and was disconnected with the message

error 734 the ppp link has been terminated