Can't install Server 2003

VantageUK

I took delivery of a new Dell today, ordered specifically so I could install Server 2003 on... and I can't install it

(MS book evaluation version) Booted from CD, it installed files/drivers etc, showed "Starting Windows" text and then stopped with this error:

A problem has been detected and Windows has been shut down to protect your computer.

If this is the first time you've seen this Stop error screen restart your computer. If the screen appears again follow these steps.

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical info

*** STOP: 0x0000007B (0xF789EA94, 0xC0000034, 0x00000000, 0x000000000

The PC is currently running Vista Home Basic.

The above error appears if I try to install XP Pro too so it's not a fault with the 2003 disc, and also tried the disc on another Dell system and all worked fine.

I have tried to run CHKDSK from the cmd prompt in Vista but it says I don't have the privileges (I'm an Adminstrator), it says it has to be run in "elevated mode".

Anybody have any ideas? I had grand designs on starting my 70-290 study today

Thanks in advance

Charlie.

Silver Bullet

What kind of disks are in this system?

Do you have drivers for them? If so then try installing them with the f6 option during the installation.

I would start there.

Also have a look here

VantageUK

Thanks for the reply

The disks are SATA. Any drivers would be already installed as it's straight out of the box today from Dell?

Thanks for the link, I'll take a look.

Charlie.

macdude

To run chkdsk in vista, you will need to right click the command prompt and select run as administrator. Then you should be able to run chkdsk.

Also if you can run the dell diag(press f12, i assume on the older ones it f12 to enter them) and run hard drive diag and see what it comes back with. To make sure the hard drive is ok.

dtgrdn

I've actually seen this before with Dells and sata drives. You need the drivers and F6 during setup.

If you are installing Server 2003 it wiped the drive of any drivers installed by Dell.

Silver Bullet

OH. I thought you said that it did this after attempting to install Server 2003. So it has never booted successfully into Windows.... even with the Dell Image on it?

VantageUK

Thanks for all the replies, appreciated.

dtgrdn wrote:

I've actually seen this before with Dells and sata drives. You need the drivers and F6 during setup.

If you are installing Server 2003 it wiped the drive of any drivers installed by Dell.

Any idea which drivers I'd need? When to press F6? And it hasn't got a floppy drive, can they be installed during setup from my USB flash drive? It seems to come up as a boot option.

Thanks all, I'm at a bit of a loss here

Charlie.

Bullet, Vista is currently installed as Dell intended. I just want to boot to the Server 2003 CD, format, then install Server 2003.

dtgrdn

When you boot from the Server 2003 CD it should start the install. If says at the beginning to press F6 if you have any third party disk drivers to install. You should be able to run them right off of the Dell driver cd.

this is the way I had to do it anyways

VantageUK

Thanks for that mate, I'll take a look.

Finger's crossed lol

Cheers

Charlie.

Silver Bullet

You can enter the Service Tag of that machine here and it should list all available downloads for this configuration.

Alternatively, you should have a Drivers Disk that shipped with your new PC.

As far as I know, you cannot load the drivers from the USB device. I recommend taking a floppy drive from another machine temporarily to use use during the installation.

Silver Bullet

Another option would be to create a custom installation CD with the drivers you add using http://www.nliteos.com/nlite.html

boyles23

I had to do this on our dell server, you have to hit F6 and install the RAID drivers from floppy. I had to install a floppy drive from another computer in the server just to install those drivers.

Jonathan

VantageUK

Can't run the driver off the CD, setup asks for the driver to be on Drive A. After browsing the CD I don't think the mass storage device drivers are on the CD anyway.

I have a USB floppy from my laptop but I presume that won't work either. Looks like I'll have to take a floppy drive from another machine . Time to flex those A+ muscles lol.

Anybody know where I can actually get the drivers from? They don't appear to be on the CD and I can't find them on the Dell website (Dimension E520)

Not a good start to the 70-290, at least I'll remember all this for the exam though

Thanks all

Charlie.

VantageUK

Could it be the "Intel Matrix Storage Manager Driver"?

Charlie.

VantageUK

After two days of googling and trawling the internet and buying 2 floppy drives I have sorted it.

Changed the SATA BIOS setting to "RAID autodetect". That was it.

Can't believe how much time I've wasted

Better get on with 70-290 now then

Thanks all

Charlie.