Prometric Horror Story

mrcert2003

Well to all my friends in the forum let me begin to explain the horror story of Promteric. I went to take my security + exam on Monday So I attended the same testing facility where I took all the rest of my exams. I show up and he told me that all prometric exams are cancelled due to failure of downloading the exams.

I called Promteric and offered me nothing more then taking the exam on the next day. I go today and the same thing .....So you could just imagine the stress on me today... I'm totally disgusted with Promteric and now I'm at the point where I don't even want to take this stupid exam......

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Comments

supertechCETma

mrcert2003 wrote:

... I'm totally disgusted with Promteric and now I'm at the point where I don't even want to take this stupid exam......

That'll show'em.

sprkymrk

Yeah, stuff happens. It's a pain, but all you can do is wait a week or so, use the extra time to relax and take a practice exam or two. Try not to let it get to you.

hanakuin

I had the same experience when I took the Security+ exam, I think that it took 4 trips to the testing center before I was able to take it. The problem had to do with the fact that the testing pc's had AMD cpu's and they were trying to load the test that was certified on Intel cpu's. It would bomb before the first question would pop up. One time I was past the 10th question and it would bomb. Prometric sent down some reg hacks that finally let it work. I have to admit that it sucks in a bad way. I had a similair problem with my 70-290 test also. The next closest testing center Prometric or Vue is 70 miles away, so I just suffer.

ajs1976

hanakuin wrote:

I had the same experience when I took the Security+ exam, I think that it took 4 trips to the testing center before I was able to take it. The problem had to do with the fact that the testing pc's had AMD cpu's and they were trying to load the test that was certified on Intel cpu's. It would bomb before the first question would pop up. One time I was past the 10th question and it would bomb. Prometric sent down some reg hacks that finally let it work. I have to admit that it sucks in a bad way. I had a similair problem with my 70-290 test also. The next closest testing center Prometric or Vue is 70 miles away, so I just suffer.

Really? What would the brand of CPU have to do with an exam not working? I could see if it was because the PCs were cheap, old pieces of junk.

I had a bad experience with Prometric, so now with the execption of Citrix exams, I take all my tests with Vue.

allmightypc

It happened on one of my exams also. The girl tried for 1/2 an hour to get the exam to download...to no avail.
No biggie though...in real life, nothing is/goes perfect, especially where people are involved...LOL

hanakuin

All of the workstations in the testing center were whitebox crap that they either ordered somewhere or had someone locally build for them. I'm not even sure that they passed Prometric's hardware check. I remember that they had a custom script that bypassed some of the harware checks that it goes through before an exam will load.

sculler

On Monday I took a Prometric exam for 70-291. IT down loaded correctly, but locked up/failed 4 times during the exam. The last time was just after I pressed the button to score the exam.

I lucked out in that it did keep all of my answers and I was able to complete and passed the exam. But I had my doubts.

The rep at the testing center indicated that they may switch to another testing company such as Pearson.

Sculler