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cisco 5509 hyperterminal?

zenlakinzenlakin Member Posts: 104
in CCNA & CCENT
I am trying to connect to the console port on my cisco 5509 and after setting up hyperterminal I am able to connect but I get no prompt. Any ideas? Thanks guys.
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    zenlakinzenlakin Member Posts: 104
    Hyperterminal shows that it is connected but I just have a blinking cursor and I am not able to type anything in.
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    GeorgeMcFly22GeorgeMcFly22 Member Posts: 109
    what settings did you set up.

    It must be

    9600 bps
    8 data bits
    no parity
    1 stop bits
    no Flow Control
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    zenlakinzenlakin Member Posts: 104
    That is exactly what I have. All I get is a blank hyperterminal screen and nothing at all happens when I try to type anything in. No prompt, no letters, no anything.
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    georgemcgeorgemc Member Posts: 429
    I'm not sure, but try using a straight through cable vice the rollover cable. I kinda remember having the same problem when I got a new 5500 years ago (circa 199icon_cool.gif. Instead of the standard blue/black console cable, they came with a yellow straight through ethernet cable to use with the console.

    Let me know if it works.
    WGU BS: Business - Information Technology Management
    Start Date: 01 October 2012
    QFT1,PFIT in progress.
    TRANSFERRED/COMPLETED: AGC1,BBC1,LAE1,QBT1,LUT1,QLC1,QMC1,QLT1,IWC1,INC1,INT1,BVC1,CLC1,MGC1, CWV1 BNC1, LIT1,LWC1,QAT1,WFV1,EST1,EGC1,EGT1,IWT1,MKC1,MKT1,RWT1,FNT1,FNC1, BDC1,TPV1 REQUIRED:
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    zenlakinzenlakin Member Posts: 104
    Just use a straight through RJ-45 to rJ-45 cable?
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    georgemcgeorgemc Member Posts: 429
    Yes that's correct. If your console cable is one of the newer all-in-one deals you can use another rj45 to rj45 rollover cable and connect it to your current cable with a gender bender (inline coupler). Otherwise, it's a straight through cable into the little gray db9 to rj45(f) connector.
    WGU BS: Business - Information Technology Management
    Start Date: 01 October 2012
    QFT1,PFIT in progress.
    TRANSFERRED/COMPLETED: AGC1,BBC1,LAE1,QBT1,LUT1,QLC1,QMC1,QLT1,IWC1,INC1,INT1,BVC1,CLC1,MGC1, CWV1 BNC1, LIT1,LWC1,QAT1,WFV1,EST1,EGC1,EGT1,IWT1,MKC1,MKT1,RWT1,FNT1,FNC1, BDC1,TPV1 REQUIRED:
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    zenlakinzenlakin Member Posts: 104
    I am currently using the rj-45 to db9 connector right now. I know that the cable is good because I just tested it on our 6500 series switches here at my work. But for some reason I don't get anything on the 5509. I don't even get the startup stuff from the switch if I have hyperterminal running when I turn the switch on.
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    georgemcgeorgemc Member Posts: 429
    The supervisors in the 5000/5500 series were originally made by another company before Cisco bought them, so there consoles were non-cisco standard(i.e, requires a straight thru cable). Sup in a 6500 series have Cisco standard console ports and thus use a rollover cable.

    Replace the rollover cable that you're using with a standard ethernet rj45 cable.
    WGU BS: Business - Information Technology Management
    Start Date: 01 October 2012
    QFT1,PFIT in progress.
    TRANSFERRED/COMPLETED: AGC1,BBC1,LAE1,QBT1,LUT1,QLC1,QMC1,QLT1,IWC1,INC1,INT1,BVC1,CLC1,MGC1, CWV1 BNC1, LIT1,LWC1,QAT1,WFV1,EST1,EGC1,EGT1,IWT1,MKC1,MKT1,RWT1,FNT1,FNC1, BDC1,TPV1 REQUIRED:
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    georgemcgeorgemc Member Posts: 429
    Here's the link to to the approprate document on the Cisco web site. Scroll down to the section labeled "Connect a Terminal to the Catalyst 5500/5000 Supervisor Engine I and II Console Port", or other section as applicable.

    http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008010ff7a.shtml

    Georgemc :)
    WGU BS: Business - Information Technology Management
    Start Date: 01 October 2012
    QFT1,PFIT in progress.
    TRANSFERRED/COMPLETED: AGC1,BBC1,LAE1,QBT1,LUT1,QLC1,QMC1,QLT1,IWC1,INC1,INT1,BVC1,CLC1,MGC1, CWV1 BNC1, LIT1,LWC1,QAT1,WFV1,EST1,EGC1,EGT1,IWT1,MKC1,MKT1,RWT1,FNT1,FNC1, BDC1,TPV1 REQUIRED:
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