cisco 5509 hyperterminal?

I am trying to connect to the console port on my cisco 5509 and after setting up hyperterminal I am able to connect but I get no prompt. Any ideas? Thanks guys.

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zenlakin

Hyperterminal shows that it is connected but I just have a blinking cursor and I am not able to type anything in.

GeorgeMcFly22

what settings did you set up.

It must be

9600 bps
8 data bits
no parity
1 stop bits
no Flow Control

zenlakin

That is exactly what I have. All I get is a blank hyperterminal screen and nothing at all happens when I try to type anything in. No prompt, no letters, no anything.

georgemc

I'm not sure, but try using a straight through cable vice the rollover cable. I kinda remember having the same problem when I got a new 5500 years ago (circa 199

. Instead of the standard blue/black console cable, they came with a yellow straight through ethernet cable to use with the console.

Let me know if it works.

zenlakin

Just use a straight through RJ-45 to rJ-45 cable?

georgemc

Yes that's correct. If your console cable is one of the newer all-in-one deals you can use another rj45 to rj45 rollover cable and connect it to your current cable with a gender bender (inline coupler). Otherwise, it's a straight through cable into the little gray db9 to rj45(f) connector.

zenlakin

I am currently using the rj-45 to db9 connector right now. I know that the cable is good because I just tested it on our 6500 series switches here at my work. But for some reason I don't get anything on the 5509. I don't even get the startup stuff from the switch if I have hyperterminal running when I turn the switch on.

georgemc

The supervisors in the 5000/5500 series were originally made by another company before Cisco bought them, so there consoles were non-cisco standard(i.e, requires a straight thru cable). Sup in a 6500 series have Cisco standard console ports and thus use a rollover cable.

Replace the rollover cable that you're using with a standard ethernet rj45 cable.

georgemc

Here's the link to to the approprate document on the Cisco web site. Scroll down to the section labeled "Connect a Terminal to the Catalyst 5500/5000 Supervisor Engine I and II Console Port", or other section as applicable.

http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008010ff7a.shtml

Georgemc