I think I got the job?/second interview?

BigTone

I posted a bit before about after I followed up with the IT manager after my initial face to face interview.

Well, yesterday I got a voicemail and then an email from him afterwards since I was at work I didn't actually talk to him.

In the voice mail said He hoped I was still interested in the job, and he wanted me to come in again to discuss details. Sit down and have a meeting with the two guys and discuss more about the job and finalize things.

So... I'm not 100% sure but I'm pretty sure I got the job... which would be awesome. Couple of questions for you guys...

What should I ask about the job... I'll paste the description below. Also, in the first interview they said that its 24/7 support but don't worry about it (eh?) because they deal with the bigger issues. He said we'll do a lot of remote connection with netmeeting to fix people's computers.


Here's the job desc:


Provide 1st level help desk support to Company employees

· Diagnose problems and determine resolution related to general IT platform related to PC hardware, network, operating system, and printing

· Troubleshoot software issues related to web-based logistics applications, general office software, and internal AES application

· Maintain internal help desk issue tracking system

· Development of training materials or presentations

· Configure new PCs and reconfigure problem PCs

Key Job Skills:

· Experience providing 1st level help desk support to local and remote users

· Basic understanding of the freight forwarding / global logistics business

· Strong verbal phone skills (this position spends about 75% of each day on the phone)

Required Technical Knowledge:

· Windows 2000/XP Desktop Operating System

· Microsoft Office including Outlook Email Client

· Internet Explorer

· PC hardware

· Printers and network print sharing

· Basic TCP/IP Networking

Kaminsky

Grats. Because you showed a keen interest in the position, it looks like you have the job.

As to what you should ask, I don't think you need to ask very much. Be carefull about what you do ask at this delicate stage or it might sway him away from you right at the last minute. Things like when pay day is, how many holidays, how much training, what is the notice period, etc can be asked when your on the job.

Keep fairly quite though happy and excited and then just wait for them to offer you the job hopefully. Certainly finalise salary and start date.

And good luck in the new job.

Work hard, learn all you can and keep you bum on the seat for at least two years.

sthomas

Congrats, this job looks like it will be good experience for you. Good Luck

BigTone

I got the job!!!

Only negative is that its a 50 mile drive... about an hour on the expressway, probably more in rush hour... but this company sounds amazing... I got hired in at 36k, with yearly reviews and bonuses based on company's profits. Plus the manager is really adamant on training and keeping the salary with what I am worth because he doesn't want me to get experience and then get a higher offer somewhere else.

I start as soon as my background check goes through and I work through my 2 weeks notice.

Ye Gum Noki

Congratulations!!!!

Mr. Ye

litehedded

congrats
I'm having an awful time finding work

eltoro

Congratz!!

sprkymrk

Congrats! Mind if I ask the general location (in other words, what the commute is like as it varies from big city to big city).

BigTone

Its Itasca, a suburb near o'hare airport by chicago... I'm in NW indiana, so... I was taking a train into chicago, but no sort of public transportation runs to my new place... so I'll have to drive.

sprkymrk

BigTone wrote:

Its Itasca, a suburb near o'hare airport by chicago... I'm in NW indiana, so... I was taking a train into chicago, but no sort of public transportation runs to my new place... so I'll have to drive.

Yeah, 50 miles by Chicago is easy 90 minutes in good weather.
That looks like a killer drive. I used to live in Hinsdale (off route 83, you can still see my old house from the highway as you pass) back in the mid 70's and in St Charles in the 80's.

BigTone

sprkymrk wrote:

Yeah, 50 miles by Chicago is easy 90 minutes in good weather.
That looks like a killer drive. I used to live in Hinsdale (off route 83, you can still see my old house from the highway as you pass) back in the mid 70's and in St Charles in the 80's.

Yeah, I'm sure I'll have a drive ahead of me. One good thing is the start time is 9 am, so some of the crazy drivers will be off the road. When I've been leaving around 9 to go there to interview I've made it in an hour, so I'll probably leave around 7-7:30 and go into work. I'm really looking forward to the experience I'm going to get... The IT manager really sounds like he likes to keep his people in the company and move them up.

Kaminsky

sprkymrk wrote:

BigTone wrote:

Its Itasca, a suburb near o'hare airport by chicago... I'm in NW indiana, so... I was taking a train into chicago, but no sort of public transportation runs to my new place... so I'll have to drive.

Yeah, 50 miles by Chicago is easy 90 minutes in good weather.
That looks like a killer drive. I used to live in Hinsdale (off route 83, you can still see my old house from the highway as you pass) back in the mid 70's and in St Charles in the 80's.

90 mins there is also 90 minutes back after you've done a days work. Not gonna be pretty. Have a long term goal not to stay there too long unless you like it a lot or, if you do, maybe relocate closer.

sprkymrk

Kaminsky wrote:

sprkymrk wrote:

BigTone wrote:

Its Itasca, a suburb near o'hare airport by chicago... I'm in NW indiana, so... I was taking a train into chicago, but no sort of public transportation runs to my new place... so I'll have to drive.

Yeah, 50 miles by Chicago is easy 90 minutes in good weather.
That looks like a killer drive. I used to live in Hinsdale (off route 83, you can still see my old house from the highway as you pass) back in the mid 70's and in St Charles in the 80's.

90 mins there is also 90 minutes back after you've done a days work. Not gonna be pretty. Have a long term goal not to stay there too long unless you like it a lot or, if you do, maybe relocate closer.

Back in 91-92 I had a 2 hour commute to a job site. Did it about 6 months and that was all I could stand.

My dad, however, did a 90 minute commute from the western Chicago subburbs to the south side of Chicago near Indiana for about 14 years.