what s the difference ?

fatlimpfatlimp Member Posts: 10 ■□□□□□□□□□
my question is what s the difference between
- HD0-100 Help Desk Analyst (HDA) and
- QQ0-100 Help Desk Analyst (HDA)

i did the Help desk analyst, and trying to take my exam, but I m confused about the reference.

Please advise

thank you


  • Options
    fatlimpfatlimp Member Posts: 10 ■□□□□□□□□□
    don't worry about it guys, I ends up receiving e mail from the Operations Manager, Training and Certification, the answer is :

    The HD0-100 exam was the US version of the Help Desk Analyst certification. This exam was retired through VUE testing centers as of March 31, 2007. The QQ0-100 exam is the UK version of the Help Desk Analyst exam. You would only want to complete this exam if you completed the UK version of the training. Since it looks like you are located in the US, we can offer you the Help Desk Analyst certification exam online. The cost of the exam is $225 if you are not an HDI member and $195.00 if you are an HDI member.

    good and clear
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