How to merge....

luludev

Hi...alll.

Please help me out... i had completed 70-290,70-291 papers with pearson vue....
and got an mcp id....and now i had completed 70-270,70-284 with prometric....
...wht should i do now....to merge those exams to one mcp id....and get my
MCSA certification.....do help me out...

Slowhand

If you've taken all the exams, you're an MCSA. Neither Vue nor Prometric holds on to the records, they send your test results to Microsoft. You can log into the MCP website with your MCP ID and a .NET Passport account (like a Hotmail account) to check your status.

luludev

Slowhand wrote:

If you've taken all the exams, you're an MCSA. Neither Vue nor Prometric holds on to the records, they send your test results to Microsoft. You can log into the MCP website with your MCP ID and a .NET Passport account (like a Hotmail account) to check your status.

i had taken the last two exams with prometric....exam results are updated in their website...not in
microsoft...i checked it out

Slowhand

Then you need to contact the Prometric customer care department and find out why you're not in the system. How long ago did you take the tests?

luludev

Slowhand wrote:

Then you need to contact the Prometric customer care department and find out why you're not in the system. How long ago did you take the tests?

exams ver on may 30th and 31st.....ie 3 days before

luludev

actually prometric didnt take my microsoft id to register the last two exams...
i fear that they will they provide me another microsoft id ..the mail id and the
address is same what i had given to both pearson and prometric....
............

Slowhand

You should get your records from both Vue and Prometric, and then contact Microsoft to make sure they have your name and information correctly entered. If there is a misspelling, they could have assumed that it was two different people testing. It's also possible that it's just taking a while for the system to update. Give it until Monday, check the MCP website to see if your records are updated yet. If they're not, contact Microsoft, since they have final say in what your status is.

luludev

Slowhand wrote:

You should get your records from both Vue and Prometric, and then contact Microsoft to make sure they have your name and information correctly entered. If there is a misspelling, they could have assumed that it was two different people testing. It's also possible that it's just taking a while for the system to update. Give it until Monday, check the MCP website to see if your records are updated yet. If they're not, contact Microsoft, since they have final say in what your status is.

Thanx for ur comment..but hw can i contact Microsoft

NinjaBoy

See here: http://www.microsoft.com/learning/support/worldsites.mspx then select your region. In your selected region you will see an e-mail address and/or telephone number. E-mail/ring the MCP helpdesk inform them of what's happened, also have all the exam result sheets from Vue & Prometric as most likely they will ask you questions on them (Candidate ID, Site ID, Reg, Validation Number, etc).

Hope this helps

-Ken

famosbrown

I had the same issue when I first started out. I contacted Microsoft with the number from the MCP site, gave them both of my MCP Id numbers, they combined them, and gave me the number to use.

royal

famosbrown wrote:

I had the same issue when I first started out. I contacted Microsoft with the number from the MCP site, gave them both of my MCP Id numbers, they combined them, and gave me the number to use.

Same thing happened to me. I started off my certification tracks with Pearson and moved over to Prometric. Prometric never asked me for my MCP ID and when I passed an exam, I had a 2nd MCP ID. I called Microsoft and they moved the one exam from my newly obtained MCP ID to my already existing MCP ID. Eventually I switched back to Pearson VUE. The Prometric centers around here all run their monitors at 60hz which I cannot stand, not to mention when taking an exam.

Webmaster

I has a similar situation, when I passed the 70-218 exam I didn't get the MCSA 2000 but another MCP ID. Even got a new MCP cert. I either called prometric or mailed MCPhelp@microsoft.com to solve it.