callmanager trace

Cucumber

Have anyone used traces configured from callmanager?
I have read some documentation about it, but I dont get how the traces start, where they get located, and what are the meaningful configuration settings I should use, anyone can pointout a small "howto" for callmanager traces?

thanks

damsel_in_tha_net

Have you seen this doc?

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_technical_reference09186a00800d6a61.html#61109

Cucumber

Sounds great, but how do I install that?
I went into

Application->Install Plugins and I dont see this application listed.

damsel_in_tha_net

here's what you're looking for:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed142.html#73745

what version are you running?

Cucumber

Im using Cisco Unified Callmanager 4.2

damsel_in_tha_net

do you see Serviceability under Application?

Cucumber

yep