It made my day!

OK so this guy from our sales department get a laptop and a PDA.

A few weeks go by and he starts complaining his email is no longer appearing on his PDA.

I took his PDA ( it has outlook etc on it ) from him and went back to the server room to go and try to find the problem. Tell him not to worry if he gets any odd messages showing on his laptop email account ( synch'd with the PDA ) as Im testing it. I spend an hour checking settings and mailing him from my pc email account just to check its showing up on his PDA.

All of a sudden the messages on his PDA just start dissapearing at random when I send/receive or reboot his PDA. I spend another 1/2 hour trying to find the cause ( even get a 2nd IT guy to check Im doing nothing silly ). We are left scratching out heads.....maybe he has a rule on or a only show new messages view setup? I send more test messages etc. He sends me a email asking if he is supposed to do anything with my test messages when he see's them appear on his laptop? 'not for now' I reply.

Eventually the messages stay and I take it back saying maybe the account was corrupt, I wasn't 100% sure ( I rebuilt his account on his PDA ). As Im walking back to my desk the answer struck me...

I walk back and look in his deleted items on his laptop....guess what? All my missing test messages. 'You havent been using outlook whilst I've been testing you PDA have you?' I enquire? OH YES BUT ONLY TO DELETE YOUR MESSAGES he replied!

Classic!

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Comments

Daniel333

ugh... did you fire him?

amyamandaallen

Unfortunatly ....

Plantwiz

WOW!

So, did he actually have a problem? Or was he messing with you?

amyamandaallen

the problem was real in that his PDA didnt show emails

the reason it didnt show emails is he was deleting them on his laptop and of course the laptop and PDA are synchronized accounts

Pash

Users: Can't live with them....can't kill them.

dtlokee

Pash wrote:

Users: Can't live with them....can't kill them.

you can't?

woops

Plantwiz

amyamandaallen wrote:

the problem was real in that his PDA didnt show emails

the reason it didnt show emails is he was deleting them on his laptop and of course the laptop and PDA are synchronized accounts

Nice.

So why would he think it would show on his PDA if he deleted it on his account? Unless the sync times are several hours different....ah well....made for an interesting day for you and gave you something fun to post

KGhaleon

lol

He didn't say anything in response? Come on.