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It made my day!
amyamandaallen
Member Posts: 316
in Off-Topic
OK so this guy from our sales department get a laptop and a PDA.
A few weeks go by and he starts complaining his email is no longer appearing on his PDA.
I took his PDA ( it has outlook etc on it ) from him and went back to the server room to go and try to find the problem. Tell him not to worry if he gets any odd messages showing on his laptop email account ( synch'd with the PDA ) as Im testing it. I spend an hour checking settings and mailing him from my pc email account just to check its showing up on his PDA.
All of a sudden the messages on his PDA just start dissapearing at random when I send/receive or reboot his PDA. I spend another 1/2 hour trying to find the cause ( even get a 2nd IT guy to check Im doing nothing silly ). We are left scratching out heads.....maybe he has a rule on or a only show new messages view setup? I send more test messages etc. He sends me a email asking if he is supposed to do anything with my test messages when he see's them appear on his laptop? 'not for now' I reply.
Eventually the messages stay and I take it back saying maybe the account was corrupt, I wasn't 100% sure ( I rebuilt his account on his PDA ). As Im walking back to my desk the answer struck me...
I walk back and look in his deleted items on his laptop....guess what? All my missing test messages. 'You havent been using outlook whilst I've been testing you PDA have you?' I enquire? OH YES BUT ONLY TO DELETE YOUR MESSAGES he replied!
Classic!
A few weeks go by and he starts complaining his email is no longer appearing on his PDA.
I took his PDA ( it has outlook etc on it ) from him and went back to the server room to go and try to find the problem. Tell him not to worry if he gets any odd messages showing on his laptop email account ( synch'd with the PDA ) as Im testing it. I spend an hour checking settings and mailing him from my pc email account just to check its showing up on his PDA.
All of a sudden the messages on his PDA just start dissapearing at random when I send/receive or reboot his PDA. I spend another 1/2 hour trying to find the cause ( even get a 2nd IT guy to check Im doing nothing silly ). We are left scratching out heads.....maybe he has a rule on or a only show new messages view setup? I send more test messages etc. He sends me a email asking if he is supposed to do anything with my test messages when he see's them appear on his laptop? 'not for now' I reply.
Eventually the messages stay and I take it back saying maybe the account was corrupt, I wasn't 100% sure ( I rebuilt his account on his PDA ). As Im walking back to my desk the answer struck me...
I walk back and look in his deleted items on his laptop....guess what? All my missing test messages. 'You havent been using outlook whilst I've been testing you PDA have you?' I enquire? OH YES BUT ONLY TO DELETE YOUR MESSAGES he replied!
Classic!
Remember I.T. means In Theory ( it should works )
Comments
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Optionsamyamandaallen
Member Posts: 316
Unfortunatly ....Remember I.T. means In Theory ( it should works )
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Plantwiz
Mod Posts: 5,057 Mod
WOW!
So, did he actually have a problem? Or was he messing with you?Plantwiz
_____
"Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux
***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.
'i' before 'e' except after 'c'.... weird? -
Optionsamyamandaallen
Member Posts: 316
the problem was real in that his PDA didnt show emails
the reason it didnt show emails is he was deleting them on his laptop and of course the laptop and PDA are synchronized accounts
Remember I.T. means In Theory ( it should works ) -
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Pash
Member Posts: 1,600 ■■■■■□□□□□
Users: Can't live with them....can't kill them.DevOps Engineer and Security Champion. https://blog.pash.by - I am trying to find my writing style, so please bear with me. -
OptionsPlantwiz
Mod Posts: 5,057 Mod
Nice.amyamandaallen wrote:the problem was real in that his PDA didnt show emails
the reason it didnt show emails is he was deleting them on his laptop and of course the laptop and PDA are synchronized accounts
So why would he think it would show on his PDA if he deleted it on his account? Unless the sync times are several hours different....ah well....made for an interesting day for you and gave you something fun to post
Plantwiz
_____
"Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux
***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.
'i' before 'e' except after 'c'.... weird? -
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KGhaleon
Member Posts: 1,346 ■■■■□□□□□□
lol
He didn't say anything in response? Come on.
Present goals: MCAS, MCSA, 70-680
