**CCVP FAQ** - Please read before posting.

mikej412mikej412 Posts: 10,090Member
CCVP FAQ

Information about the Cisco Certified Voice Professional (CCVP) -- the required exams and prerequisites -- can be found on the Cisco website.
icon_exclaim.gif Cisco Career Certifications & Paths - CCVP

Following are some of the most common questions in our CCVP Forum.. If you have the same or similar questions, please read these topics first. If you cannot find the answer your are looking for, or want to know more, don't hesitate to post a reply to one of the following or start a new thread. In case of the latter, please use a clear descriptive title (i.e. more than just "I need help") so others can find answers in our forums more easily.

icon_confused.gif: What Books would you recommend for the CCVP?
icon_arrow.gif CCVP Books
icon_arrow.gif VOIP 4 beginners

For the Cisco CCVP Exams, the Cisco Press books are the best, and in most cases, the only books you can find for the exams.
icon_exclaim.gif Cisco Press CCVP Books

The official Cisco Course materials and/or Cisco Partner eLearning is an option for those with access.

The Cisco Documentation is another source for studying -- and one candidates for the Cisco Professional Level Certifications should become familiar with.

icon_confused.gif: What order should I take the CCVP exams?
icon_arrow.gif CCVP Suggestions
icon_arrow.gif Order in working towards CCVP
icon_arrow.gif CCVP recommended training path

icon_confused.gif: Can I go straight from the CCNA to the CCVP without doing the CCNP?
icon_arrow.gif Just Passed CCNA
icon_arrow.gif Just got books. Looking for advice
icon_arrow.gif What is required to be CCVP
icon_arrow.gif CCVP vs CCNP
icon_arrow.gif Experience
icon_arrow.gif New to CCVP. Where to Start?

icon_confused.gif: I want to setup my own home CCVP lab. What should I buy and how do I set it up?
icon_arrow.gif Doubt about CCVP equipments
icon_arrow.gif Home CCVP Lab
icon_arrow.gif CCVP topology
icon_arrow.gif CallManager, IP Phone, Catalyst Switch, Voice-enabled Router
icon_arrow.gif Lab equipment accumlation....almost there.
icon_arrow.gif PSTN Simulator
icon_arrow.gif CCVP Home Lab
icon_arrow.gif ccvp lab again
icon_arrow.gif MC3810-V3 Question
icon_arrow.gif MC3810v for CCVP
icon_arrow.gif God not another Home Lab question...
icon_arrow.gif CVoice Lab
icon_arrow.gif Finally getting lab equipment
icon_arrow.gif Would this be useful in a voice lab?

The Equipment and IOS recommended for the Cisco Voice CCIE can be used as guide for CCVP equipment. Just remember that IPCC, CallManager Express and Unity are not major topics in the CCVP (if at all).
icon_idea.gif CCIE Voice Track Lab Equipment and IOS Version

Lab Configuration ideas can be found in the Cisco Solution Reference Network Design (SRND) documents.
icon_idea.gif IP Telephony Deployment Models
icon_arrow.gif Figure 2-1 Single-Site Deployment Model
icon_arrow.gif Figure 2-2 Multisite Deployment Model with Centralized Call Processing
icon_arrow.gif Figure 2-4 Multisite Deployment Model with Distributed Call Processing

To purchase equipment try www.ebay.com


icon_idea.gif Suggested Cisco Documentation Links
icon_exclaim.gif Cisco IOS Feature Navigator

icon_confused.gif: Solution Reference Network Design (SRND)
icon_exclaim.gif Cisco Unified Communications SRND Based on Cisco Unified CallManager 4.x
icon_exclaim.gif Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 5.x
icon_exclaim.gif Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 6.x

icon_confused.gif: Hardware Documentation Links
icon_exclaim.gif Voice Hardware Compatibility Matrix (Cisco 17/26/28/36/37/38xx, VG200, Cat 4500/4000, Cat 6xxx)
icon_exclaim.gif Overview of Cisco Network Modules for Cisco Access Routers
icon_exclaim.gif Cisco IP Communications Voice/Fax Network Modules
icon_exclaim.gif IP Communications Voice/Fax Network Module Datasheet
icon_exclaim.gif Overview of the Cisco MC3810 Series
icon_exclaim.gif Cisco VG200 Series Gateways Data Sheet
icon_exclaim.gif Understanding Support for Voice and Data on 2600/3600 Series Routers
icon_exclaim.gif Cisco 2600 Series Modular Access Routers
icon_exclaim.gif Cisco 3600 Series Multifunction Platforms (3620 and 3640/3640A) Data Sheet
icon_exclaim.gif Cisco 1760 Modular Access Router Data Sheet
icon_exclaim.gif Troubleshooting Unrecognized Voice Interface Cards on Cisco 1750, 1751, and 1760 Routers
icon_exclaim.gif Cisco 1760 - Installing and Upgrading Memory and Packet Voice Data Modules
icon_exclaim.gif Understanding Foreign Exchange Office (FXO) Voice Interface Cards
icon_exclaim.gif Understanding Foreign Exchange Station (FXS) Voice Interface Cards
icon_exclaim.gif Understanding E&M Voice Interface Cards
icon_exclaim.gif Understanding Direct Inward Dial (DID) Voice Interface Cards
icon_exclaim.gif Understanding NM-1V and NM-2V Voice Network Modules
icon_exclaim.gif Understanding High Density Voice Network Modules
icon_exclaim.gif Digital T1/E1 Packet Voice Trunk Network Module Data Sheet
icon_exclaim.gif Cisco Digital 1-port and 2-port T1 Multi-Flex Voice WICs
icon_exclaim.gif Understanding 1-Port and 2-Port E1 Multiflex Trunk Voice/WAN Interface Cards (VWICs)
icon_exclaim.gif Cisco 2nd Generation 1 and 2 Port T1E1 Multiflex Trunk Voice WAN Interface Cards
icon_exclaim.gif Understanding 1- or 2-Port ISDN PRI/Channelized T1 Network Module
icon_exclaim.gif Configuring the T1/E1 Digital Voice Port Adapter
icon_exclaim.gif Configuring Voice Ports for Voice over IP

icon_eek.gif Understanding the 1-Port T1 CSU/DSU WAN Interface Card (WIC-1DSU-T1)
NOTE: The T1 CSU/DSU WIC provides full or fractional T1 service. T1 CSU/DSU WIC does not do channelized T1 or ISDN Primary Rate Interface (PRI).

icon_confused.gif: 642-436 Cisco Voice over IP (CVOICE)
icon_idea.gif Use the 642-432 CVOICE and 642-453 GWGK Documentation Links

icon_confused.gif: 642-432 Cisco Voice over IP (CVOICE)
icon_exclaim.gif Internetworking Technology Handbook - Voice/Data Integration Technologies
icon_exclaim.gif Physical and Virtual Voice Interfaces Overview
icon_arrow.gif Cisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2
icon_arrow.gif Cisco IOS Voice Command Reference
icon_arrow.gif Voice Translation Rules
icon_exclaim.gif Dial Peer Configuration on Voice Gateway Routers
icon_exclaim.gif Mapping Outbound Calls to Unique FXS/FXO Ports on Analog Gateways
icon_exclaim.gif Configure IOS Catalyst Switches to Connect Cisco IP Phones Configuration Example
icon_arrow.gif Understanding IP Telephony Protocols
icon_arrow.gif Cisco IP Telephony Overview
icon_arrow.gif Connecting Voice Interface Cards
icon_arrow.gif Voice Interface Cards
icon_arrow.gif Configuring Voice Ports
icon_arrow.gif Configuring Dial Plans, Dial Peers, and Digit Manipulation
icon_arrow.gif Dial Peer Overview
icon_arrow.gif Voice over IP Overview
icon_arrow.gif Voice Over IP - Per Call Bandwidth Consumption
icon_arrow.gif Voice Network Signaling and Control

icon_confused.gif: 642-453 Implementing Cisco Voice Gateways and Gatekeepers (GWGK)
icon_exclaim.gif Cisco IOS H.323 Configuration Guide
icon_exclaim.gif Cisco IOS MGCP and Related Protocols Configuration Guide
icon_exclaim.gif Cisco IOS SIP Configuration Guide
icon_exclaim.gif Cisco Unified Survivable Remote Site Telephony Install and Upgrade Guides
icon_exclaim.gif Cisco Unified Survivable Remote Site Telephony (SRST): All Versions
icon_exclaim.gif Cisco Unified Survivable Remote Site Telephony Configuration Guides
icon_exclaim.gif Cisco Secure SRST Configuration Example
icon_exclaim.gif Cisco SRST and SIP SRST Command Reference (All Versions)
icon_exclaim.gif Trunk-Management Features
icon_exclaim.gif Cisco IOS ISDN Voice Configuration Guide
icon_exclaim.gif Configuring Transparent Common Channel Signaling
icon_exclaim.gif Caller ID
icon_exclaim.gif MLPP for Analog and BRI Endpoints on Cisco IOS Voice Gateways
icon_exclaim.gif SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways
icon_arrow.gif Cisco IOS Fax and Modem Services over IP Application Guide
icon_exclaim.gif H.323 Gateway Dial-Peer Configuration for Cisco CallManager Server Redundancy
icon_exclaim.gif PIX/ASA 7.x: Enable VoIP (SIP, MGCP, H323, SCCP) Services Configuration Example

icon_confused.gif: 642-642 Quality of Service (QoS)
icon_exclaim.gif Cisco IOS Quality of Service
icon_exclaim.gif Internetworking Technology Handbook - Quality of Service (QoS)
icon_exclaim.gif Cisco IOS Quality of Service Solutions Configuration Guide, Release 12.4
icon_exclaim.gif Quality of Service for Voice
icon_arrow.gif Catalyst 2950 Switch - Configuring QoS
icon_arrow.gif Catalyst 2960 Switch - Configuring QoS
icon_arrow.gif Catalyst 3550 Multilayer Switch - Configuring QoS
icon_arrow.gif Catalyst 3560 Switch - Configuring QoS
icon_exclaim.gif Catalyst 2950 Series Switches Quality of Service (QoS) FAQ
icon_exclaim.gif Quality of Service on Catalyst 2900 XL and 3500 XL Series Switches Frequently Asked Questions
icon_exclaim.gif Cisco IOS Wide-Area Networking Configuration Guide, Release 12.4
icon_arrow.gif Adaptive Frame Relay Traffic Shaping for Interface Congestion
icon_arrow.gif Frame Relay Queueing and Fragmentation at the Interface
icon_arrow.gif Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation
icon_arrow.gif MQC-Based Frame Relay Traffic Shaping
icon_arrow.gif Automation for Quality of Service Deployments: Cisco AutoQoS
icon_arrow.gif AutoQoS for Voice Over IP (VoIP)

icon_confused.gif: Cisco IP Telephony (CIPT)

icon_exclaim.gif Cisco CallManager Documentation Guide for Release 4.1(3)
icon_arrow.gif Cisco CallManager Administration Guide, Release 4.1(3)
icon_arrow.gif Cisco CallManager System Guide, Release 4.1(3)
icon_arrow.gif Cisco CallManager Features and Services Guide, Release 4.1(3)
icon_arrow.gif Cisco CallManager Security Guide, Release 4.1(3)
icon_arrow.gif Cisco CallManager Serviceability Administration Guide, Release 4.1(3)
icon_arrow.gif Cisco CallManager Serviceability System Guide, Release 4.1(3)
icon_arrow.gif Troubleshooting Guide for Cisco CallManager, Release 4.1(3)

icon_exclaim.gif Cisco Unified CallManager Documentation Guide for Release 5.0(4)
icon_arrow.gif Cisco Unified Communications Operating System Administration Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Administration Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager System Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Features and Services Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Security Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Bulk Administration Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Serviceability Administration Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager Serviceability System Guide, Release 5.0(4)
icon_arrow.gif Cisco Unified CallManager CDR Analysis and Reporting Administration Guide, Release 5.0(4)
icon_arrow.gif Troubleshooting Guide for Cisco Unified CallManager, Release 5.0(4)

icon_exclaim.gif Cisco Unified Communications Manager Documentation Guide for Release 6.0(1)
icon_arrow.gif Cisco Unified Communications Operating System Administration Guide
icon_arrow.gif PDF - Cisco Unified Communications Manager Administration Guide, Release 6.0(1)
icon_arrow.gif PDF - Cisco Unified Communications Manager System Guide, Release 6.0(1)
icon_arrow.gif PDF - Cisco Unified Communications Manager Features and Services Guide, Release 6.0(1)
icon_arrow.gif Cisco Unified Communications Manager Security Guide, Release 6.0(1)
icon_arrow.gif Cisco Unified Communications Manager Bulk Administration Guide 6.0(1)
icon_arrow.gif Cisco Unified Serviceability Administration Guide for Cisco Unified Communications Manager, Release 6.0(1)
icon_arrow.gif Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Cisco Unified Communications Manager, Release 6.0(1)
icon_arrow.gif Troubleshooting Guide for Cisco Unified Communications Manager

icon_exclaim.gif Cisco CallManager and Cisco IOS Interoperability Guide
icon_exclaim.gif A Typical U.S. Dial Plan for Cisco CallManager 3.x and 4.x
icon_exclaim.gif How to Configure MGCP with Digital PRI and Cisco CallManager
icon_exclaim.gif Enhanced Transcoding and Conferencing for IOS Voice Gateways in a CallMananger Network using DSP Resources Configuration Example
icon_exclaim.gif MGCP with Digital CAS and Cisco CallManager Configuration Example
icon_exclaim.gif CallManager and IOS Gateway DSP Farm Configuration Example
icon_exclaim.gif CallManager for Cisco Unity Express Configuration Example
icon_exclaim.gif How to Use Cisco CallManager to Configure a Catalyst WS-X6608-T1 Port as a T1 VoIP Gateway
icon_exclaim.gif Configuring a Catalyst WS-X6608 Port as DSP Resource for Transcoding and MTP Using Cisco CallManager 3.3(x) and 4.x
icon_exclaim.gif Hardware Conference Bridge Configuration and Use with CallManager and a Catalyst 6000/6500 WS-X6608 Port
icon_exclaim.gif Understanding Transcoding and Conference Bridging Using a Catalyst 6000 WS-X6608-T1/E1 Blade
icon_exclaim.gif Device Configuration with TAPS and BAT in Cisco CallManager Administration
icon_exclaim.gif Migrate Extension Numbers Between Phones using the Bulk Administration Tool
icon_exclaim.gif Time-of-Day Routing Configuration Example
icon_exclaim.gif SIP-TLS between IOS SIP Gateway and CallManager Configuration Example
icon_exclaim.gif H.323 Gateway Configuration Between CallManager Express and CallManager

icon_confused.gif: 642-426 Troubleshooting Cisco Unified Communications Systems (TUC)
icon_arrow.gif Cisco IOS Voice Troubleshooting and Monitoring Guide
icon_exclaim.gif Set Up Cisco CallManager Traces for Cisco Technical Support
icon_exclaim.gif Troubleshooting Codec and Voice Card Complexity
icon_exclaim.gif Troubleshooting One Way Voice Issues
icon_exclaim.gif Troubleshooting QoS Choppy Voice Issues
icon_exclaim.gif Troubleshooting Voice Connection Trunks
icon_exclaim.gif Troubleshooting Router Interfaces and Modules Issues
icon_exclaim.gif Troubleshooting the DSP on NM-HDV for Cisco 2600/3600/VG200 Series Routers
icon_exclaim.gif Troubleshooting Echo Problems between IP Phones and IOS Gateways
icon_exclaim.gif Troubleshooting Hissing and Static
icon_exclaim.gif Understanding Jitter in Packet Voice Networks (Cisco IOS Platforms)
icon_exclaim.gif VoIP over PPP Links with Quality of Service (LLQ / IP RTP Priority, LFI, cRTP)
icon_exclaim.gif Using the show call active voice Command to Troubleshoot Voice Quality Issues
icon_exclaim.gif Voice Over IP - Per Call Bandwidth Consumption
icon_exclaim.gif Echo Troubleshooting with a Catalyst 6608 T1/E1 Blade

icon_arrow.gif Interoperability Guides -- example of real life issues (don't need for exams :D)
icon_exclaim.gif Cisco Interoperability Portal Cisco Unified Communications Manager
icon_exclaim.gif Cisco Interoperability Portal Cisco Voice Gateways


icon_idea.gif Other Cisco Resources
icon_exclaim.gif Certification Exam Tutorial
icon_exclaim.gif Cisco Learning Connection - Voice and Unified Communications
icon_exclaim.gif Cisco on Cisco Technology Tutorials
icon_exclaim.gif Cisco Unified Communications System Documentation
icon_exclaim.gif Cisco Unified Communications IP Telephony Technical Information Site
icon_exclaim.gif Using the Technical Support and Documentation Website

icon_idea.gif Cisco Interactive Voice Network Configuration Examples
icon_arrow.gif Call Admission Control Interactive Voice Network Configuration Example
icon_arrow.gif Device Pools Interactive Voice Network Configuration Example
icon_arrow.gif Media Resources Interactive Voice Network Configuration Example
icon_arrow.gif MGCP IOS Gateway (RTP) Interactive Voice Network Configuration Example
icon_arrow.gif MGCP IOS Gateway (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gif MGCP Unified CallManager Gateway (RTP) Interactive Voice Network Configuration Example
icon_arrow.gif MGCP Unified CallManager Gateway (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gif Phone Configuration (RTP) Interactive Voice Network Configuration Example
icon_arrow.gif Phone Configuration (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gif Quality of Service Interactive Voice Network Configuration Example
icon_arrow.gif Regions Interactive Voice Network Configuration Example
icon_arrow.gif SRST Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gif Unified CallManager Extension Mobility Interactive Voice Network Configuration Example
icon_arrow.gif Unified CallManager Interactive Voice Network Configuration and Troubleshooting Case Study
icon_arrow.gif Unified CallManager Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gif Unified SRST Interactive Voice Network Configuration Example
icon_arrow.gif Unity Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gif Voice Dial Plan Interactive Voice Network Configuration Example
icon_arrow.gif Voice Mail Interactive Voice Network Troubleshooting


icon_exclaim.gif NDA and Forum rules

If you have any more questions feel free to reply to this topic. Do not ask about or mention the topics of the SIM(s) or discuss any required steps for specific SIM(s). Everything related to the CCVP objectives that cover something that can be configured, implemented, verified, troubleshot, etc, is a possible topic for the CCVP exam. You need to know them all, not just the ones Cisco happens to have currently in their exams, or someone else got last week. icon_wink.gif
Ten9t6 wrote:
All,

First I want to say welcome to the Cisco section of TechExams. Let me know if you have any questions during your visit. We have some very knowledgeable members that are more than willing to help you out.

BUT...

We do have some rules. It is ok to talk about areas that are good to focus, (like the blueprint for the test) but it is not ok to state what questions or sims you had (To be more clear....do not say I had two on OSPF and one on Underwater Basket Weaving..Yes, I know that is not getting specifics...but you should not be mentioning these at all. It is not my NDA or TechExams NDA...it is what you signed w/ Cisco.) icon_wink.gif If you can't face the question or the sim, without a heads up, your not ready for the exam.

Again, welcome to the forum. Learn as much as you can. Help when you can help. And please watch what you post.

Thanks...
Ten9t6
mikej412 wrote:
Cisco Career Certifications and Confidentiality Agreement

The main guts of the Cisco NDA is "contents of the exam are confidential."
You agree that the contents of the exam are confidential and that the disclosure of that information could compromise the integrity of the Program and of Certifications. Cisco makes exams available to you solely to test your knowledge of the exam subject matter for which you seek Certification. You are expressly prohibited from disclosing, publishing, reproducing, or transmitting any exam and any related information including, without limitation, questions, answers, worksheets, computations, drawings, diagrams, length or number of exam segments or questions, or any communication, including oral communication regarding or related to the exam (known collectively as “Proprietary Information”), in whole or in part, in any form or by any means, oral or written, electronic or mechanical, for any purpose, without the prior express written permission of Cisco.

Cisco Candidate Conduct Policy
No candidate will take any action that will compromise the integrity or confidentiality of a Cisco Certification examination or otherwise compromise the integrity of the Cisco Certification program. Such actions include but are not limited to:
• Disseminating actual exam content via web postings, discussion groups, chat rooms, study guides, etc.


From Cisco Online Certification Support
As a matter of policy Cisco Systems, Inc. does not disclose the content of our certification exams. This includes exam pass marks, the exact number of questions on each exam, as well as the number of each type of question a candidate will see during their exam.

icon_idea.gif Other Useful VoIP Links
icon_arrow.gif Asterisk
:mike: Cisco Certifications -- Collect the Entire Set!
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