clients users cant copy paste!!!

THEMOON17

hi all
am new to this forum

am glad that i got a place finally where i can improve my knowledge as well share them..

i have a problem in my clients
the users are unable to access few operations

1.that s they cant copy from d drive or paste from it or paste in d drive.
2.even sometimes copy paste operations not work on desktop too
3.they cant access c drive resources like they cant create anything in c drive
4.they have access to programs they can use them.they have access to desktop to create copy and paste the folders..


any help on this would be nice!!

regards
shashanka haritsa

Mishra

Did you get anywhere with this?

THEMOON17

no ya!!!i dint get any solution to this.. i still have problem!!

Mishra

Need an explanation on what you are expecting and more of your configurations. Like I don't know what the D drive is. A secondary drive on the machine or a share on a file server. And do you need your users to not have access to some programs? Just explain your situation in more detail.

sprkymrk

What kind of error do they get?
Do the event logs show anything?
Are these XP machines?
Is D a second partition or a second hard drive?
Does this affect all your clients, or just a portion?

***Have you (or anyone else) changed the default security permissions of C or D?***

Give us some more info and we'll try to help!

THEMOON17

well
actually nothing is changed across drives
it is C drive as well D drive in some machines. some can copy while some cannot.
nothing is changed again the permissions
thanks again

sprkymrk

THEMOON17 wrote:

well
actually nothing is changed across drives
it is C drive as well D drive in some machines. some can copy while some cannot.
nothing is changed again the permissions
thanks again

More info needed or we'll all just be guessing. You only answered two of my questions. At this point we'd all have to google this, which I am assuming you already tried:

http://www.google.com/search?hl=en&q=%2Bcannot+copy+paste

Edit:
Another question, how long has this been going on, and did anything change or get updated/installed at the same time? In other words, is there a common denominator to this problem?

THEMOON17

DEAR sprkymrk

IT IS A issue only with domain clients not workgroup systems working around!!!
i have come across all those..
but nothing is working
let me explain

1.all clients have 2 hard disc partitions
2.folders-my documents ,desktop,application data are redirected
3.policies are applied that doesn't have any access denial to drives or folders.
4.we have work group as well as domain systems
5 the problem is only with domain users not work group clients
6.and it is not always it happens only at times providing that antivirus is upto date till now. and it updates every day.

thanks again

Mishra

"2.folders-my documents ,desktop,application data are redirected "

This is a tough problem to troubleshoot due to the environment and the problems so detail is necessary.

"that s they cant copy from d drive or paste from it or paste in d drive. "

Explain the problems in more detail. What can't you copy? What is the source/destination? What error do they get? Is it in certain folders or in all folders?

If you have a normal workstation with 2 hard drives C and D then you WILL be able to copy between drives unless one drive is not working properly.

THEMOON17

it is not problem with the drives or network

folder redirections are done and working 100%

when i login to domain client with user's id it is happening like this..that is only they are unable to copy rename and paste the files anywhere it is not a single drive in particular
thank again buddy

sprkymrk

Moon:

Your English is pretty good, but I don't understand what you meant in #3 and #6, both of which may be important points. Can you try to explain those again please? Thanks!

THEMOON17

HI AGAIN
LET ME EXPLAIN THE STEPS U ASKED AGAIN

3.policies are applied that doesn't have any access denial to drives or folders.--means i did not apply any policies that affects access to drives and folders


6.and it is not always it happens only at times providing that anti virus is up-to date till now. and it updates every day. ----means the problem i have told you is not always!!mean to say it happens only sometimes and we have anti-virus software that is up to date .