Outlook meeting invitation issue

Essendon

I have a user who gets the following message when sending a meeting request.

The following recipient(s) could not be reached:

This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070057-00000000-00000000].

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I have googled this, hasnt come up with much. Rebooting hasnt fixed up the problem and he's the only one having this. User can accept meetings requests. His email otherwise works fine. BTW, we use Outlook 2003. There's nothing in disabled items tab in outlook. Starting in safe mode hasnt fixed this. Please help!

Essendon

Narrowing it down further, there wasnt a problem for people within the company. When he sends out invites to external people, there's a bounce. Maybe there's some kind of setting on the exchange server..?

blargoe

Is he using the cached names in the to field for the external recipient, or is he completely typing in the address or picking it from a contact list? If they are doing it one way, have them try the other.

Essendon

He's isnt using the cached mode. I have tried the cached mode, to no avail. He's picking them up from the contact list, but even typing them in doesnt make a difference. MS says that the only fix to this is a restart! This hasnt worked though, as I thought. Any ideas??

RTmarc

Two options I'd try in order: Create a new Outlook profile and then try recreating a new Windows profile for the user.

When all else fails, uninstall/reinstall Office and see what happens.


Oh, and switch to Cached mode.

sthomas

Maybe one of the contacts email address in his address book is not right?

dynamik

You could also just have it try to repair the installation (from the installation media) before doing anything more involved. Sometimes that fixes quirky problems.

vCole

Try deleting the Outlook Profile.

blargoe

New Outlook profile would be next.

Essendon

repairing outlook/office didnt fix the problem. i tried a new windows/outlook profile, either one didnt fix it. i just redid his address book( deleted and added ), and there we go, it now works as good as anything. funny with MS, some things that u least expect to work do!! thank you for all your help gents, greatly appreciated.

royal

MobilTech wrote:

repairing outlook/office didnt fix the problem. i tried a new windows/outlook profile, either one didnt fix it. i just redid his address book( deleted and added ), and there we go, it now works as good as anything. funny with MS, some things that u least expect to work do!! thank you for all your help gents, greatly appreciated.

Cool. Thanks for letting us know the fix. A lot of people will just say, "fixed" and then move on. Always nice to see people share information when they fix something.

Essendon

Not a problem Elan , it's good to share fixes others, after all we are all in this IT sh!t together!!

royal

MobilTech wrote:

Not a problem Elan , it's good to share fixes others, after all we are all in this IT sh!t together!!