Hello,
I have been trying to break into the infosec field for some time now and do not seem to even be able to get to the interview stage. Many agencies appear very interested to push forward my resume to employers however I never hear anything back and I am beginning to become frustrated. The feedback I normally get is the lack of experience however I cannot get a role to increase my experience.
I have the following certifications :CCNA, Cisco certified information security specialist (first stage in CCSP), comptia Security +, Microsoft Certified Technology Specialist.
My background is:
Network Performance Analyst 5 years - Basically this is SLA management for a global MPLS extranet.
Mainframe Security analyst 1 year
IT support 3 years
I have held off any further studies on to the CCSP as I do not touch any hardware.
I have been thinking perhaps I should try the ITIL route as my current role is service management based and perhaps this may aid me to making the transition.
I would like to move into some part of network security, perhaps IDS, firewall or penetration testing.
Can anyone offer any advice ? without using any of the knowledge I have gained through certification I am afraid it will be put to waste

Sorry if this seems a mess, it is late here I stressing about this and cannot sleep.
Lee