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PLEASE HELP : Same email multiplied and jamming queue

EJizzelEJizzel Member Posts: 94 ■■□□□□□□□□
in Exchange Server & Office Communications Server Exams
I have a problem with exchange 2000, we have a email that has multiplied over 5000 times and is jamming the SMTP queue. We have a 2 server configuration a front end responsible for emails coming inside and outside the network and back end responsible for emails within the network. I tried to delete but for the SMTP queue but im unable to there is a folder with a red square on it, i can delete other emails but not these.

PLEASE HELP
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    royalroyal Member Posts: 3,352 ■■■■□□□□□□
    Someone may have created a rule that is creating some type of mail loop.
    “For success, attitude is equally as important as ability.” - Harry F. Banks
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