Second Chance Promotion Retroactive?

montanablue2

Does anybody know if you can apply the second chance promotion retroactively? I've taken a couple CCNP exams multiple times in the last two months before I knew about the promotion. I'm guessing no but figured I might get lucky.
Pearson Vue customer tech has already told me no but sometimes the front line techs don't know the full story and just want to get rid of you.

nicklauscombs

if I understand your question right, I doubt you would be able to get a refund if you've already taken and paid for a retake of an exam

calling customer service is worth a shot though you never know what might happen especially if you complain enough, definitely try to get forwarded up the ladder