dvd drive problem...

i dont know where to put this thread...but anyway...

i'm having a problem with my dvd drive. i have a dell external dvd-rw drive that is connected to my dell laptop. when no dvd is place in the drive...on my windows explorer...it said "dvd-rw drive (f:)". when i put in a dvd+r....it said "cd drive (f:)" and when i try to copy any files to that drive..it is coming some error message where u can only select "retry, skip or cancel." i put in a dvd-r, same problem. no problem with cd-rw. any1 know what is the problem and how do i burn files to my external dvd drive? thx in advance.

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Comments

Tyrant1919

Some things to try:

-Try plugging the external drive into another computer to see if you can get it to work.
-Try using a software program to burn like XPCDBurner which I highly recommend. http://cdburnerxp.se/

If you're using XP, I don't think XP supports burning to DVDs from Windows explorer if I remember correctly. What OS are you using?

vincentnyc10

im using windows xp pro sp2. i dont have a problme burning with cd-rw though...why am i having a problem with dvd?

vincentnyc10

install the cdburnerxp software...put in a blank dvd+r and when try to burn files to it...it said "an error occurred while burning the disc. Most likely the disc is not usable. Usually, these errors happen if the inserted media is not compatible to the drive or of poor quality.

(weInvalidMediaWriteMode) Media format not supported."

i dont think i have any problem with cd-rw disc thought.

snadam

vincentnyc10 wrote:

install the cdburnerxp software...put in a blank dvd+r and when try to burn files to it...it said "an error occurred while burning the disc. Most likely the disc is not usable. Usually, these errors happen if the inserted media is not compatible to the drive or of poor quality.

(weInvalidMediaWriteMode) Media format not supported."

i dont think i have any problem with cd-rw disc thought.

natively, XP only supports DVD-RAM format burning. I would install a 3rd party app like nero and try to burn to DVD-R/RW etc.

more info:
http://en.wikipedia.org/wiki/DVD-RAM#Compatibility

undomiel

I definitely recommend trying the drive on a different computer, see if it has the same errors. If it works fine on another computer then you may be having some filters issues.

http://support.microsoft.com/kb/314060/EN-US/

That walks you through clearing your upper and lower filters. Don't forget to back up your registry before hand.

vincentnyc10

somehow i dont think nero will be able to detect blank dvd -r or +r on my external dvd drive. it is working fine with blank cd-rw. as soon as i put in a blank dvd -+r, it won't recognize....oh well..thx for every1 help.

dynamik

Are you sure it's not a CD-RW/DVD drive? Have you burned DVD media in it before?

vincentnyc10

dynamik wrote:

Are you sure it's not a CD-RW/DVD drive? Have you burned DVD media in it before?

here are the following symbols/words on the external dvd drive: compact disc ReWriteable, RW DVD+Rewritable, DVD R/RW.

here is a pix of the dvd drive:

http://www.golaptopparts.com/DELL_Latitude_d400-Dell_laptop_external_media_bay_PD01s.html

http://www.txcesssurplus.com/servlet/the-3079/Dell-D-fdsh-Bay-USB-Media/Detail

i think i might got a cd-rw/dvd drive instead of a dvd-rw.

snadam

snadam wrote:

natively, XP only supports DVD-RAM format burning. I would install a 3rd party app like nero and try to burn to DVD-R/RW etc.

more info:
http://en.wikipedia.org/wiki/DVD-RAM#Compatibility

see above ^^^

EDIT: Did not see the part about using CD Burner XP Package...Id still try Nero anyway :P