Windows Update

Mikdilly

Anyone know what might cause these errors on an XP SP3 client of WSUS 2.0 server? Have a server 2003 client that does get updates from same wsus 2.0 server.

The end of windowsupdate.log file from xp client:

2008-08-12 22:47:21:693 1024 488 Handler Windows Patch download for UpdateId = {AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}: selected action is download full-file.
2008-08-12 22:47:21:708 1024 488 Handler Updateci: DiamondHeapAlloc: HeapAlloc( 2097413 ) failed (14)
2008-08-12 22:47:21:708 1024 488 Handler Updateci: ExpandCabinetToDirectory( C:\WINDOWS\SoftwareDistribution\Download\95481494233b7d965fadeeaae0077cdb\WindowsXP-KB898461-x86-ENU.exe,8e00 ): FDI failure (5)
2008-08-12 22:47:21:708 1024 488 Handler Updateci: ExpandCabinetToDirectory( C:\WINDOWS\SoftwareDistribution\Download\95481494233b7d965fadeeaae0077cdb\WindowsXP-KB898461-x86-ENU.exe,8e00 ): failed (14)
2008-08-12 22:47:21:708 1024 488 Handler Updateci: WinSEUpdateHandler::_UnpackCab: Failed extracting C:\WINDOWS\SoftwareDistribution\Download\95481494233b7d965fadeeaae0077cdb\WindowsXP-KB898461-x86-ENU.exe to C:\WINDOWS\SoftwareDistribution\Download\95481494233b7d965fadeeaae0077cdb (14, 0xe)
2008-08-12 22:47:21:708 1024 488 Handler Updateci: WinSEUpdateHandler::_Unpack: C:\WINDOWS\SoftwareDistribution\Download\95481494233b7d965fadeeaae0077cdb\WindowsXP-KB898461-x86-ENU.exe failed (14)
2008-08-12 22:47:21:708 1024 488 Handler FATAL: UH: 0x8007000e: Unpack failed in CUHWindowsPatchHandler::ValidateAndUnpackPackage
2008-08-12 22:47:21:708 1024 488 Handler FATAL: UH: 0x8007000e: ValidateAndUnpackPackage failed in CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2008-08-12 22:47:21:708 1024 488 Handler FATAL: UH: 0x8007000e: GetRequiredFilesForSandboxState failed in CUHWindowsPatchHandler::GenerateDownloadRequest
2008-08-12 22:47:21:708 1024 488 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x8007000e.
2008-08-12 22:47:21:708 1024 488 DnldMgr Error 0x8007000e occurred while downloading update; notifying dependent calls.
2008-08-12 22:47:21:818 1024 680 AU >>## RESUMED ## AU: Download update [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}]
2008-08-12 22:47:21:818 1024 680 AU # WARNING: Download failed, error = 0x8007000E
2008-08-12 22:47:21:818 1024 680 AU #########
2008-08-12 22:47:21:818 1024 680 AU ## END ## AU: Download updates
2008-08-12 22:47:21:818 1024 680 AU #############
2008-08-12 22:47:21:818 1024 680 AU Setting AU scheduled install time to 2008-08-13 22:00:00
2008-08-12 22:47:21:818 1024 488 Agent *********
2008-08-12 22:47:21:818 1024 488 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
2008-08-12 22:47:21:818 1024 488 Agent *************
2008-08-12 22:47:21:818 1024 488 Report REPORT EVENT: {89370F96-8529-4095-BB93-BC4EBFB1F242} 2008-08-12 22:47:21:443-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 7 updates.
2008-08-12 22:47:21:818 1024 488 Report REPORT EVENT: {B31A0EE1-AFCD-438F-82E7-E8DE42448A29} 2008-08-12 22:47:21:443-0400 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2008-08-12 22:47:26:818 1024 488 Report REPORT EVENT: {A8183325-F3A3-4F7A-B9F5-0AE52D92E809} 2008-08-12 22:47:21:818-0400 1 161 105 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 104 8007000e AutomaticUpdates Failure Content Download Error: Download failed.
2008-08-12 22:47:36:445 1024 6dc AU No pending client directive

dales

I have not tried it but if its just a workstation I would be tempted to delete the contents of the windows/softwaredistribution/downloads to clear its pre downloaded updates thinking that it might have corrupted the sp3 download as it got it.

Again not sure what side effects this may have but if I was getting desperate.......

Mikdilly

Deleted everything in the \download folder, ran wuauclt /detectnow, get same errors in windowsupdate.log. Went back into \download folder on client, one folder was there, went into it and tried to run the update. It comes back with an error 'Setup could not verify the integrity of the file update.inf. Make sure the cryptograhic service is running on this computer.'
The service is running. Did a search on the error on yahoo, found a link to this site:

http://support.microsoft.com/kb/822798/ja

I believe after step for reregistering dll files the Update icon popped up in the tray, updates are now working, thank you dales, your post pushed me in the right direction.

dales

No problem I'm glad I kinda helped.... a bit...