I did redid my resume last night to add my newly acquired CCNA cert

and also because i never get any call backs for any helpdesk/desktop entry level type jobs. I want to know from the experienced how it looks. The format is a little off but its somewhat the same.
My goal was to make it simple to read with a quick scan because from what i hear HR just scan things.
heres a link
http://docs.google.com/Doc?docid=dhg5knn7_0hm9b2gv6&hl=en
let me know if the link doesn't work