Help me create a list of software

I am looking to put together a wish list of things to implement for network management and security this coming year.

We are a 99% Cisco shop, 99% Windows OS'es. We have 2000 or so users, 130 servers, with about 1100 hosts, if that helps

Here is what I have so far:

1) Server event management software
2) Online ticket submission - freely available
3) Intrusion Detection software
4) Documentation WiKi - freely available
5) Remote management software (like SMS)
6) ?

New director is really pushing to turn around the customer service and in-department job satisfaction.

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Comments

darkerosxx

Ciscoworks

jgladwell

darkerosxx wrote:

Ciscoworks

very cool, looking into that!

Thanks!

remyforbes777

Nagios for monitoring almost any device
Cacti for graphing bandwidth amongst many other things. We use it to graph bandwith, spam, mail connections, temperature in our datacenter etc.
Dokuwiki is a freely available linux wiki software
Snort is a good IDS to use that is freely available.
There are a couple of free ticket managment software packages out there but I can't recall the names. Oh yeah Spice Works. Look into that. It's used also for asset management.

Silentsoul

Just curious I see Nagios is in a lot of the respoitories, what os are you guys running it on? I was thinking SUSE or Cent.

Are you doing it passively or with the plugins for your windows boxes?

HeroPsycho

SCOM for Windows systems.

jrmeulemans

Mantis is an online ticketing system I use. You may wanna check it out:
http://www.mantisbt.org/

RTmarc

SolarWinds, SCOM, NESSUS, and WebHelpDesk

remyforbes777

Silentsoul wrote:

Just curious I see Nagios is in a lot of the respoitories, what os are you guys running it on? I was thinking SUSE or Cent.

Are you doing it passively or with the plugins for your windows boxes?

I am using it with NSClient++ agent for Windows and NRPE agent for monitoring Linux boxes. I am using Debian as my OS. CentOS is a good choice also. Haven't used SUSE.

Silentsoul

I chose CentOS, i didnt get to install Nagios yet, i spent the last part of the day messing with NTLMAPS trying to get the centbox to talk outside from behind the ISA box. It is such a pain. If any of you are dealing with any kind of *Nix and have an ISA proxy that will not authenticate in plain text then you have to use NTLMAPS. It makes it much easier.